Recenzii 888 casino
1.2
(194 recenzii)
1.2
Rating
194
Recenzii
Despre cazino
Fondat în 1997, grupul 888 Holdings este unul dintre pionierii jocurilor de noroc online la nivel mondial, cotat la Bursa de Valori din Londra de peste un deceniu. Pe piața din România site-ul este operat de New Gambling Solutions S.R.L., companie înregistrată în România, cu licență ONJN valabilă până în noiembrie 2033 și cu certificare eCOGRA pentru corectitudinea jocurilor. Portofoliul cuprinde peste 1.000 de titluri — sloturi exclusive, 300+ jackpoturi progresive și jocuri de masă cu mize live de la 0,50 RON — plus secțiuni separate de poker și pariuri sportive pe 47 de discipline, toate accesibile cu un singur cont.
Depunerile și retragerile se procesează prin card bancar, Skrill, Neteller, Trustly și transfer bancar în lei. Asistența clienți este disponibilă în română prin chat live 24/7, telefon zilnic 10:00–17:00 și email. Aplicații native iOS și Android sunt disponibile alături de platforma web.
Depunerile și retragerile se procesează prin card bancar, Skrill, Neteller, Trustly și transfer bancar în lei. Asistența clienți este disponibilă în română prin chat live 24/7, telefon zilnic 10:00–17:00 și email. Aplicații native iOS și Android sunt disponibile alături de platforma web.
Informații de contact
Site web
Adresă
România (adresa înregistrată New Gambling Solutions S.R.L.)
Licență
NJN (New Gambling Solutions S.R.L.)
Recenzii (194)
+ Adaugă recenzie
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DARREN
26.04.2026
1.0
Total b*****ks bonus. These gave me a bonus wouldn't let me use it and it expired and then they just gave me one again and said use 10 pound so I did then they didn't let me use the bonus I finally got to see someone on the live chat and they said oh you need to use 10 poun, I sent them the screenshot showing I had and they then said well you need to use that bonus
Bonuso problemos
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Ionut Sarbu
15.04.2026
1.0
Absolute disgusting customer service. This company has became an absolute scam.Customer for years with them,making me go back and forth for a 15 pound withdrawal,it has been almost 2 weeks,provided bank statement,id,everything they need,just so their lovely customer support ask me the very next day for the same papers ! Stay away ! Very away.
Klientų aptarnavimas
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Ionut Sarbu
14.04.2026
1.0
Used to be one of my…. Used to be one of my favourite,absolutely not a penny i will spend with them anymore,atrocious promotions,withdrawal problem ,I have been waiting for more then a week for a 15.pound withdrawal !Stay away ! Very away !
Išmokos
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Ohhh
05.04.2026
1.0
The worst casino ever known. I don’t advise anyone to join this casino never ever. At beginning everything going to be okay but once you going to start winning everything going to change, at beginning with out your permission they will put by there choice deposit limit, then they will somehow affect server and gams will freeze, slow, and reset with out reason. Bonus games 0% you can spend 100 of 100 and even one 1% you won’t get to win or get bonus game. To be honest casino like this needs to be shut down because there can’t be fun if they scam people.
Išmokos
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Mr Robert Fielding
03.04.2026
1.0
Not worth the one star rating I have…. Not worth the one star rating I have won a small amount they refuse to pay out unless I provide 6 months of bank statements and photo id aswell as bank details which they already have id recommend you stay away from these unregulated scammers they will do anything not to pay out they rather take your money for scam slots that glitch and crash when a big win happens so you get absolutely nothing
Žaidimų klaidos
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Adam Johnson
17.03.2026
1.0
Spoke to a "Jhan" not sure if hes real or not - shocking reply didn't even reply to my other comments. Joke after waiting 20 odds minutes too.
Other problems
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Danial Crash Test Trucking
16.03.2026
1.0
After years of playing on 888 and…. After years of playing on 888 and reaching vip status and receiving an email notifying me that I am going to receive increased point acceleration and increased weekly cashback and then noticing that I am not even receiving the correct calculation to begin with and that not being addressed. I finally dug in my heels. I told 888 that they needed to adhere to their own guidelines and start reviewing their weekly cashback amounts and point accelerations. When I was able to show screenshots of all deposits meeting or exceeding their requirements and they refused to produce records showing proper credit. They decided to block account access and after several weeks of non compliance and no answers I have decided to rate their site 1 star.
Klientų aptarnavimas
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suddenly
11.03.2026
1.0
We'd like to let you know that your…. We'd like to let you know that your withdrawal was returned to us. We'll try again using the same method. If you need any help, contact us via Live Chat for a quicker resolution. looks like I'm not getting paid, the funds were deposited with the same card but for some reason their bank wouldn't honour it
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Liad Fogel
22.02.2026
1.0
WARNING! WARNING! WARNING! Be careful!!! Crashino.com | This site is stealing money from customers. You will NEVER be able to withdraw your money. I deposited €2,000. I won €4,300. When I tried to withdraw my money - they didn't allow it. I even tried withdrawing small amounts (€500 each time). They still refused. Until today, I have not received a single euro. A Stay away from this site! Don't let them take your money like they took mine.
Išmokos
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Diego
02.02.2026
1.0
Don't waste your time at this utterly…. Don't waste your time at this utterly corrupted criminal company.
Other problems
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Giuseppe Corgnale
20.01.2026
5.0
Great experience, and they often give away surprise tours. I highly recommend it to everyone. Never had any problems. 💪💪
Other problems
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Alex
17.01.2026
1.0
Why is it so hard to find the timeout…. Why is it so hard to find the timeout tab? In the poker section. I spent 5 minutes trying to find it and gave up in the end. It’s a great thing the UK government is taxing you much higher now, you certainly deserve it. Also 0 rake back.. terrible company. Finally managed to Ban myself 7 days , considering life ban
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Testing Tester
16.01.2026
1.0
ILLEGAL COMPANY. Just spoke to Veronica through chat, she ended up closing the chat on me, because she and her managers were contradicting their own T&Cs. Their website always has issues, for the past years i have been using them, but the latest one is just unacceptable. I qualified for weekly rewards after depositing over £50, all their agents and manager confirmed that too, but they are now waiting for o ver weeks to provide my reward. they cannot give timeframe on when I will receive it, nor do they care that the same issues is still happening every week. NOT ONLY THEY HAVE THE MOST UNRELIABLE WEBSITE, BUT THEY HAVE THE WORST CUSTOMER SERVICE TEAM TOO. ANOTHER THING THAT MAKES NO SENSE, IS THAT WHEN YOU HAVE A BONUS , I.E EVEN £5, THEN IF YOU WIN OR USE YOUR OWN MONEY YOU WILL NEVER BE ABLE TO MEET THE WAGERING REQUIREMENTS UNLESS YOU LOSE ALL YOUR CASH, EVEN IF IT MEANS WAGERING HUNDREDS OF THOUSANDS OR EVEN MILLIONS.... THIS COMPANY SHOULD BE ILLEGAL IN UK THEY DO NOT MEET THE STANDARD SERVICES, AND DO NOT EVEN MEET CONSUMER RIGHTS ETC...
Išmokos
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Hockey Chronic
14.01.2026
1.0
STOLE MY MONEY. 19K REFUSED MY WITHDRAWAL
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james armstrong
08.01.2026
1.0
Crooks. Hi Any body out there NEVER EVER DEPOSIT MONEY WITH THIS COMPANY as I had 4 winners on horses an they said i never opted in to place bet ( utter ridiculous) then sent me goodwill gesture £5 to play casino what a joke.
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Leo
07.01.2026
1.0
SE VINCI SONO SOLDI LORO SE PERDI SONO SOLDI TUOI... Sono il peggior operatore del settore! I BONUS sono un sistema per sottrarre poi soldi dal conto perchè se non raggiungi il requisito, difficilmente raggiungibile, non solo ti tolgono l'importo del BONUS ma anche quello che hai guadagnato giocando somme che stanno entro tale importo, quindi se non giochi somme molto altre praticamente tutto!! Si, perchè senza accorgertene accetti con il BONUS un contratto dove, se vinci le vincite sono fatte con i loro soldi (bonus) e se perdi le perdite invece vanno prima a scalare i tuoi. Con questo sistema le vincite che non sono tue e le perdite che ti erodono il capitale, praticamente giochi per loro, si prendono le vincite e tu perdi il capitale!!! Geniali! Al 23 dicembre 2025 avevo un saldo di 80€, comprensivo di un bonus di 5€, il 29 dicembre questo bonus è scaduto, non raggiunto l'obiettivo di giocate, che appunto è praticamente impossibile se giochi piccole somme, e non solo mi hanno tolto i 5 euro, che avrei potuto capire, ma anche altri 24€ perchè considerate vincite ottenute dal BONUS! Eppure ho giocato con un saldo medio di 80€, quindi non solo con il bonus. Ma per questo meccanismo perverso che le VINCITE sono LORO e le PERDITE sono TUE...hanno guadagnato 24€ grazie alle mie giocate...oltre ai margini normali... OttoOttoOtto...tu perdi e loro guadagnano un botto!
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Jason
01.01.2026
1.0
After 40 years of gambling I’ve decided…. After 40 years of gambling I’ve decided to press GameStop after losing hundreds of thousands of pounds on multiple gambling apps. As soon as I did it every app paid me out without even asking over two days. Ranging from 1p to £20. 888 was the only company not to pay me owing me over£150.i can’t log into my account as they have blocked me I’ve tried on a number of occasions to try and get my money which as been over two months with no success. How can a company get away with doing this?
Paskyros problemos
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Charlie Hague
01.01.2026
1.0
Not good. Tried to get my welcome bonus, didn’t come in. Went to live chat and was no help, couldn’t say anything without them replying “ how can I help” wouldn’t recommend
Bonuso problemos
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Samuele Fornelli
30.12.2025
2.0
Prelievo non arriva. Ho fatto richiesta di prelievo il 22/12/2025 ma ancora non arriva nulla dopo ben 8 giorni.. Spero che arriveranno al più presto.
Dishonest practices
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Kajal Sex
28.12.2025
5.0
5000 payment
Išmokos
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Krisztián Fenyvesi
17.12.2025
1.0
Warnung vor betrügerischer Webseite. Diese Plattform verweigert die Auszahlung meines Guthabens. Ich habe beim Poker mehrfach gewonnen und ordnungsgemäß eine Auszahlung beantragt. Seitdem wird die Auszahlung mit der Behauptung blockiert, meine Kontodaten seien falsch. Diese Aussage ist nachweislich falsch und dient offensichtlich nur dazu, die Auszahlung zu verzögern oder zu verhindern. Mein Guthaben wird nun seit über drei Wochen ohne rechtmäßige Begründung zurückgehalten. Trotz korrekter Angaben und wiederholter Kontaktaufnahme erfolgt keine Auszahlung. Aufgrund dieses Verhaltens habe ich mich entschieden, rechtliche Schritte einzuleiten und einen Anwalt einzuschalten. Ich rate dringend zur Vorsicht bei der Nutzung dieser Seite.
Išmokos
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Kingpatel
14.12.2025
1.0
Theere should be Negative or Half stat…. Theere should be Negative or Half stat Rating available Anyways, I had played few sports games and Try to withdraw but they asked my address proof which I provide and then still its been months They never contacted me when ever they asked something or reply the email me from No-reply email then how should I contact them again and again? There customer care system is absolutely a mess and a nightmare Never play here there are tons out there much better than this one I’m going to complain in a Gambling Commission we all should do it so they can shut down
Klientų aptarnavimas
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mark mccann
08.12.2025
1.0
absolutely terrible avoid at all costs…. absolutely terrible avoid at all costs deposited £10 got £20 "won" £18 can't withdraw any of it because its "bonus money " you have to bet it and even with 50 free spins welcome offer "won" £2.50 lost everything. literally every single other similar app/site ive played has allowed me to win a profit from their bonus or free spin plus they have daily free spins or free giveaway, making money when you join gives you the incentive to come back and play a game there's no incentive with 888.
Išmokos
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andrea tarasco
03.12.2025
1.0
NEGATIVO IN TUTTO. AVEVO 60 EURO DI CREDITO, SPARITI DI COLPO.
Išmokos
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Anais Anais
02.12.2025
1.0
Să mi bag pula în rasa și familia lor…. Să mi bag pula în rasa și familia lor de escroci să mă pis pe familia și copii lor să mă slobozesc pe nevestele lor și pe mamele lor să vă dau la muie de orfani
Dishonest practices
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Margherita Spano
01.12.2025
5.0
Bonus frequenti. Facile e intuitivo. Rispetto ad altri ha dei bonus con turno errato bassi e facili da raggiungere
Bonuso problemos
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BE_HO∆ONE_ST ®
26.11.2025
1.0
I DO NOT RECOMMEND THIS "SLOT SITE" Honestly the worst I ever discovered The live agent is a complete joke WITHDRAWAL PENDING I GUESS AFTER READINGTHE REVIEW'S THEY MUST BE SOO BUSY WITH PROCESSING ALL THE PAYMENTS @GAMBLING COMMISSION where are you ?
Išmokos
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Reese
25.11.2025
1.0
Scam plz don't waste money.
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IDAH
14.11.2025
1.0
Big companies, Big CHEATERS, Casino, Slot games LOCKED. I could not find the name nor the website of the fake company or platform on Trustpilot. So I chose 888.com because the online casino company (bolaking888.com), its affiliate and child partners are all under the same parent company Bolaking Partnership. Every alternate week and month, they are launching a new website, verified by Bolaking Partnership. I will attach screenshots of the platform for you’ll to see and be aware. alnassr888.org, bearbrick888i.com and aladdin888b.com all same problem, fake and scam alnassr888 is an online casino and sport platform under the so called Bolaking. I keep depositing money, playing. They tagged or blocked my user id from winning. For the past 7 days as it was so obvious and I noticed. Slot games I play , I get refreshed while playing. Loosing streak , even when I get the 3 , 4 scatter or wild that usually triggers a bonus or free spin. I get none. On their front page they post 5 to 6 fake big wins of players, their deposits and wins. With wins not less than a 100rm, 500rm and 1000rm above. With tiny deposit of 5, 10 or at most 50rm. And a fake big deposit of 100rm of a single player who won 20rm. I deposit sometimes above 200rm in different denominations daily, no big wins or my user on the fake front page. I understand it’s casino, it’s gambling, but when obviously manipulated and cheated, programmed against me to course lose. App and browser refreshing the second you starting to win, only to redirect you, so as to not get bonus or free spin and default lose. Over and over, at some point you got to cry out or die in silence. I’m referring to all the platforms under the so called verified Bolaking Partnership and the game providers in there. Example pragmatic is best at refreshing and redirecting, features and free spins yields nothing. Below are few screenshots from the stupid alnassr888.com from 7th Nov., yesterday Thursday and today Friday. Of a golf game called Golden Tour. 3 stupid frogs which triggers bonus game but wasn’t giving. Several times when on auto play so fast it passes. My review I give zero star rating. Advise online gamers to keep a watchful eye. Deposit small, as this bastard are making millions off our hard earn money and don’t give a Fck. Greedy, stingy and no intention to for giveaways nor do they want you to win a cent. They love deposits happens in seconds and hate withdrawals which take mins, hours or days
Išmokos
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Chris Burger
13.11.2025
1.0
Betrügerbande...Anzeige wird folgen. Mal abgesehen von den klar manipulierten Spielen werden auch Gewinne nicht mehr ausbezahlt. Da stellt sich doch die Frage wer auf Seiten des Staates so offen korrupt ist wenn solche Verbrecher die Lizenz für Deutschland erhalten!
Dishonest practices
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Kai Bünger
05.11.2025
1.0
Schlechtestmögliche Bewertung für…. Schlechtestmögliche Bewertung für diesen Anbieter. Das Spieleangebot an sich ist gut. Die Probleme beginnen dann, wenn man eine Auszahlung beantragt. Dann gibt es eine Telefonnummer, bei der nie jemand rangeht. Und es wird an einen Live Chat verwiesen, den es gar nicht gibt. Auf Emails kommen nur völlig sinnfreie vorformulierten Standardantworten. Es gibt bereits mehrere Kommentare in Bewertungen zu Auffälligkeiten in den Spielabläufen. Mein Eindruck ist ähnlich, es läuft nicht sauber. Also Finger weg von dieser Firma, das sieht für mich alles sehr nach Betrug aus
Klientų aptarnavimas
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Bradley
02.11.2025
1.0
Absolutel scam! I have had my partner record the game of slots from another device for over 2 hours whilst I play it, have multiple evidence it’s a scam! Jumping! Going dead slow, signing me out, connection server lost, reloading the app, I have evidence now after we decided to record this as it’s happened before! Will be going to the newspapers first thing tomorrow and my solicitor
Žaidimų klaidos
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H Darby
02.11.2025
1.0
A strange site , fair enough they need to know your ID but i sent it three times to them over a few weeks. Then tried Again today in order to play sunday poker the chat box said sent the operator Lalaine said it wasn't sent, so I asked her just to close the account down. She said she'd get a manager to speak i said no please close the account ....she cut me off chat box. I got her again and again she cut me off chat box again i was never rude or anything. Thankfully i've seen these reviews now so wont be back to them
Klientų aptarnavimas
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Federico Bousquet
01.11.2025
1.0
FATE SCHIFO VERGOGNATEVI. Ti rubano i soldi e neanche si preoccupano di nasconderlo. Ovunque giocherete, poker, slot, casino, vi ruberanno sicuramente i soldi. Statene certi non avrete mai possibilità di vincere, le uniche volte che penserete di stare per vincere è perché vogliono che restiate collegati, poi magicamente un attimo prima di vincere qualcosa perderete tutto. Non date soldi a questi ladri schifosi. Anzi denunciateli, lo abbiamo già fatto in tanti.
Žaidimų klaidos
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Rory O'Connor
31.10.2025
1.0
The worst Gambling company on the Web, they keep refusing the let me withdraw my money, constantly asking for additional documents despite having my Driving License, Passport, Bank Statement and a photo of my credit card. Avoid like the plague.
Išmokos
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Michael
27.10.2025
1.0
Complete scammers, deposited no issues but when I went to withdraw I’ve been waiting for a month my account got locked and no one is replying to my emails there is no number to call it’s completely ridiculous!
Išmokos
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customer
23.10.2025
1.0
Scammers. Deposited then they said I’d self excluded, no I hadn’t. Now fighting to get my deposit back. They are nothing but scammers. Avoid
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M K
22.10.2025
1.0
Ich warte seit einiger Zeit auf meine…. Ich warte seit einiger Zeit auf meine Auszahlung, werde per E- Mail nur vertröstet und keiner erklärt einem woran es liegt. Verifiziert bin ich schon längst und seit Jahren zahle ich vom selben Konto ein und Auszahlungen funktionierten auch immer innerhalb weniger Stunden. Werde mal noch ein oder zwei Tage warten und mich dann bei einem befreundeten Rechtsanwalt schlau machen was man tun kann,falls man was tun kann
Klientų aptarnavimas
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Ross McCallum
16.10.2025
1.0
Avoid. Deposit £1000 and won £4500. When I went to withdraw this it went into pending status and I received an email asking for a copy of my passport. I sent this and then had an email saying that my account had been closed. There was no mention of my pending withdrawal and they are just ignoring me now. UPDATE: Still not resolved six days later. Am constantly trying to chase them for updates but getting nowhere. Refuse to let me speak to a supervisor. Get told that one will contact me but they never do.
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Neil Cobden
10.10.2025
1.0
Never ever take up the daily deposit…. Never ever take up the daily deposit £20 megaspin I have done this so many times and every single time it always works out worse than not taking up the offer.
Išmokos
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Michael
08.10.2025
5.0
Great website for betting various…. Great website for betting various sports events come and try
Other problems
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Jo Han
07.10.2025
1.0
Otroligt omständigt att få ut sina…. Otroligt omständigt att få ut sina pengar. De skyller på säkerhet, men vill bara att man ska tröttna och dpela vidare. Att sätta in gick däremot snabbt. Välj ett annat spelbolag!!!
Other problems
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Christina
07.10.2025
1.0
Betrug und nochmals Betrug! Ich fragte den Support ob man hier nur abgezockt wird oder auch Mal gewinnt bei 870 Euro Einzahlung 870 Euro Verlust! Kein einzigestes Mal gute scatter egal ob man mit 10 Cent spielt oder 1 oder 2 Euro....bei 300 Euro bei einem Spiel eingezahlt nieeee ein Scatter gekommen...danach kam ich mit Rechtsanwalt und das hier das Mal geprüft werden sollte....da man hier ohne jeglichen Ausweis oder sonstiges einfach einzahlen kann ....aber wenns um auszahlen geht na aber Hallo braucht man einen Beweis an Dokumenten und nur verarscht wird man hier....und nun hab ich auf meinem Konto noch über 2 Euro....die haben mein Konto deaktiviert und mich aus den Chat noch geworfen...damit ich ja nicht mehr ihnen komme....nur habe ich sämtliche Beweise und alles auf Screenshot ☺️ ich komme nicht mehr in meinen Account weil der Support mich einfach hinaus geworfen hat...nur weil ich mit Anwalt drohte ....da sieht man wohl wie die hier Leute abzocken....und gar net wollen das die gewinnen....weil alles gesteuert ist....die zocken hier alle ab anscheinend....hoffentlich macht das auch wer mit ihnen 888 Casino Karma sage ich nur....kommt zu jeden 😜
Klientų aptarnavimas
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robert levere
07.10.2025
1.0
My friend has had 2350.00 in process…. My friend has had 2350.00 in process since September 25th still not paid DONT PUT ANY MONEY ON THIS SITE
Išmokos
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Alex D
05.10.2025
1.0
El lío más repugnante del mundo
Other problems
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Andrea
25.09.2025
1.0
Truffatori. Ti fanno depositare promettendo bonus poi esce questa cosa. "Tieni presente che a causa di una decisione interna non sei più idoneo a ricevere i nostri bonus su questo account. Puoi continuare a utilizzare il tuo account per goderti altri aspetti della nostra esperienza di gioco."
Paskyros problemos
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Vitalik Kalinov
23.09.2025
1.0
Total scam, while you deposit evrth is fine, but when you want to withdraw they start to ask endless questions. Avoid.
Išmokos
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Miguel Homem
04.09.2025
1.0
Es un aplicación fraude,solo vale para…. Es un aplicación fraude,solo vale para ingresar dinero, cuando vas a cobrar solo hay problemas piden datos se lo mandas y vuelven a pedirlos así unas 15 veces lo he echo y no logro cobrar nunca,ES UN TIMO Y SIN LADRONES SOLO VALE PARA GASTAR
Išmokos
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NK
03.09.2025
1.0
Thieves! 888 Gambling casino online are scammers! Took my deposit of £1k then closed my account without reason. Now I cannot withdraw. Asked for verification which I sent over chat and email 5 times over and yet they just ignore. The agents are well aware and are in on all this. Going to report them to gambling commission and ensure others learn to not use them
Verifikacija
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Lisa
01.09.2025
1.0
No stars no bonuses on any games it's…. No stars no bonuses on any games it's taking money for jp playing low payouts on wins it eventually gives poor site play other sites
Išmokos
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Sanna
01.09.2025
1.0
Zero customer service mentality Despite speaking to several representatives (not AI bones) my issues have remained unanswered and ignored. Literally months later. Basically they can underpay you and ignore the customer
Klientų aptarnavimas
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Maria
26.08.2025
1.0
Ladri legalizzati, giochi con i bot , parli con i bot. Lasciate perdere non paga
Other problems
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Vito Tangorra
25.08.2025
2.0
La roulette non ti permette di coprire…. La roulette non ti permette di coprire tutto il tavolo , in modo obbligatorio devi lasciare almeno 2 numeri scoperti e troppe volte mi sono usciti solo questi numeri scoperti. Tantissime volte, troppe volte!¡!! sono sicuro che è solo sfortuna, ho preferito chiudere account perché sono un uomo sfortunato!
Paskyros problemos
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Detlef Kilian
22.08.2025
1.0
Verbesserung???? Wer lange genug bei dehnen gespielt hat müsste eigentlich sofort wechseln.Es geht dort nicht mit rechten dingen zu.Computer gesteuert werden nur bevorzugte Spieler gewinnen egal wie gut dein eigenes Blatt ist.
Other problems
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Dan the man
20.08.2025
1.0
(SCAM SITE) ❌❌❌. Joined 888 on April 13th deposited £1,000 played for 5 days growing my balance to £9,400 on the 18th of April requested a withdrawal of £1,000 only my initial deposit straight after processing it my account was suspended my withdrawal was paid out over a month later. Fast forward 4 months my account is still suspended no resolution and my balance of 8,400 still not released same generic replies from support absolutely a scam site and disgrace to the online casinos
Išmokos
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D.B.
11.08.2025
1.0
100 spiele (alles aufgeschrieben!) mit…. 100 spiele (alles aufgeschrieben!) mit 91-97% Gewinnchance gespielt und davon 4 !!!! gewonnen !! Immer mit der letzten Karte verloren und mit den unmöglichsten Karten!! Unfassbar, und absolut unmöglich!!! Finger weg von dieser Plattform !!
Other problems
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Mike
10.08.2025
1.0
Becarefull people i put £10 in .it said…. Becarefull people i put £10 in .it said I got 88 free spins I won 31 on it so I thought i will withdraw winnings .I can play with the ten. It would not let me withdraw so .I took my £10 out ,closed my account as this is a fix.
Išmokos
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Markus Haendschke
09.08.2025
1.0
Betrug, Fehlinformation. Wie bisher durch andere Nutzer erwähnt, ist Auszahlung nicht möglich, man wird als treuer Kunde von Boni ausgeschlossen mit der Ausrede, dass 888.de keinen Einfluss auf Lugas habe und daher eine Kontoschließung bzw. Neueröffnung unausweichlich sei. Gesagt getan. Mit dem neuen Account geht der Verlust von sämtlichen Boni einher. Außerdem ist der Poker selbst bei diesem Anbieter manipuliert. Allein heute kam es 10 mal vor, wenn ich die die niedrigere Beikarte hatte und diese eventuell sogar im Flop war, kam im Turn und River 1-2 mal die höhere Beikarte des Gegenspielers. Das Ganze wiederholt sich ständig und ist Standard in +8 von 10 solcher Realitionen. Es ist auch auffällig, dass ständig jemand mit Flush gewinnt, es ist dann fast ausschließlich ein Flush mit A, ich selbst hatte fast jede vierte Runde A suited, bekam aber in 30 solcher Fälle höchstens 3-4 mal den Flush. Ich könnte auch andere Beispiele für Manipulation nennen, da ich ständig Screenshots mache und was ich hier schreibe beweisen kann. Im Übrigen existiert nicht mal ein Livechat-außer Funktion.
Dishonest practices
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customer
05.08.2025
1.0
Never win anything even with a promo…. Never win anything even with a promo code or free spins. It's a scam. Only play it to waste time and money.
Bonuso problemos
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Imre Kovács
03.08.2025
1.0
2015, March 15. 888poker withdrew from the country – account blocking, new registration termination Early 2022 888poker is available again in my country. Return to the market. Before that, I played for 8 years, poker, and minimal casino, since the withdrawal it has been continuously close. But last year they had the nerve to poke my eye with a 20 bonus dollar, saying I have been their player for 1 year! They are not idiots, not more than 10 years!!!! And what is the gratitude, this??? : I had a thousand problems with them, -a support chat has ceased -the online support chat in English has ceased - email support disappears for weeks -constantly 3-4 account blockings and checks per year. dragged on for weeks. -account blocking for no reason. -services are late, they do not arrive. larger amounts take a week. ridiculous! -There are hundreds of complaints on countless review sites. Some don't recommend depositing because they are scammers. - reddit support is there. pathetic. such a big brand and they ruined it. - I deposit hundreds of times, but I never won money from the depositor, ticket?!! - I won hundreds of mtt tickets from 5-109 dollars. I never won money from the ticket... interesting!!! not even in all these years. (mtt, spin-go, and cash backing mult) - I win on the old freerolls of course, pathetic, 10-40 dollars. - 100 k mystery bounty I never won money, I can't even open a chest because by then my chips will run out,... no cards for hours. but on the freeroll???? of course, cheating garbage. - there are many complaints on reddit day and night. -guys leave the room, they will convince you and manipulate the game.... - other players who live in England win constantly and get paid immediately, and the European player is screwed!!!! you are disgusting! double standards. -I trust that my campaign will reach its goal and my country will be banned from the market! I will not rest until then! I will write my detailed experiences on every review page. Here on reddit every week, if my account is banned I will make a new one. I will tell the world in a paid advertisement that you are scammers! I ask all players to share on all platforms and DO NOT PAY HERE. So many years of depositing 10 thousand dollars and I get this much? I will delete my account, permanently. I will never return Why? Because I can win elsewhere, because elsewhere they pay out and my account is not blocked, because elsewhere they do not manipulate the casino games. For weeks on every bet they do not give a bonus round, if they give a maximum multiplier they always give a minimum??? 3 years?!!! mot*****rs.
Išmokos
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Peter Leila
01.08.2025
1.0
Ripped me off withdrawal won 5 days…. Ripped me off withdrawal won 5 days still waiting scrappy site don't use
Išmokos
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Paulina Pela
31.07.2025
1.0
Nasty Deposited cash And they closed account....without service received..... Write ing restricted account... Avoid
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Neil
28.07.2025
1.0
I re-opened my account after several…. I re-opened my account after several years away and start playing poker and making sports bets, all of which I was encouraged to do with the carrot of bonuses. When fulfilling the particular requirement no bonus materialized. I complained to 888 but they said I had switched bonuses off. I hadn't and complained further and they eventually responded saying they had switched bonuses off on my account for some clandestine internal reason, explaining nothing and unfairly denying me any bonuses. Of course this was all highlighted to me after I'd deposited and spent money. Absolutely disgusting site!
Išmokos
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Snailplay
25.07.2025
1.0
non existent customer service or support. set up account, made a 2 small deposits, account locked after depositing third deposit (temp blocked) link on home page for help doesnt work , deadlink, emailed them for support, no reply, normally when any issues arise with a casino can be assured that they will get resolved with chat , email, worrying that they don't communicate (common theme on their trustpilot), the only good thing is that they are a UKGC casino so will go down the usual route, complain to casino, ADR then escalate to GC, any business (not just casinos) that provides deadlinks for click here for immediate help wont be getting my business. Safe to say once I get back my deposit back or if they reopen my account will withdraw and close my account, can see that 888 conducted AML soft search on my credit file , not a issue as I know many casinos use soft search for this purpose, plus affordability checks (I have accounts with other UKGC casinos). If 888 never intended to offer me a account then expect they wouldnt honour any winning bets so on the flipside all my bets would be void and all deposits should be returned? Why is it that UKGC casinos tend to be problematic forcing customers to complain and go through ADR, there are some other casinos who are not UKGC who behave more professionally and reply promptly. Who would have thought, PS not all UKGC casinos are the same there are some very good ones too 888 never engaged with ADR ended up. unresolved, I had to escalate and had one helpful advisor on chat who managed to connect me to the right people and eventually they paid out. Recieved a email from their complaints team suggesting if I open any accounts with them they will be closed, their business decision. Im all good with that as I simply won't be looking to open any accounts associated with the 888 group, my preference would be to self exclude from them to avoid having to go through the pain, but you can't self exclude if they don't allow you to have a account, in this day and age you would had though you could block registration with a combination of email, DOB and name. Can't recommend on the basis that they didn't follow ADR complaints procedure, for UK players with UKGC casinos this is the pathway to resolution, if they refuse to engage it goes to show the type of organisation you are dealing with.
Klientų aptarnavimas
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lee edwards
22.07.2025
1.0
Scam site. Signed up. Put in 200 quid. Made less than 50 quid a worth of bets and within 24 hours and my account was frozen with no explanation. Cant ring anyone, have to speak to some robot on instant message. Asked to see document after document. Sent them still the account was closed. Back on the shitty instant message was asked again to send the documents. Eventually he actually checked my previous messages and saw I had sent them and changed his mind to they are reviewing the documents. How long it takes to read a passport and driving license who knows but it’s been about a week now. They still have about 185 of my money. Waiting for them to unlock my account so I can have my money and close the account. So dodgy Also would not escalate my complaint or even apologise. Just basic customer service. Bet365, sky bet, bet Fred all safer companies. I’ll be staying well away from 888 after this
Verifikacija
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Mauro
21.07.2025
1.0
Una truffa assodata... ormai siete carta conosciuta... fate più bella figura a chiudere i battenti. I nodi stanno venendo al pettine! Sito pieno di bot, collusi, e truffatori!
Other problems
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Mohamed Bauomey
18.07.2025
1.0
تم عمل عمليتين سحب كل عمليهذ بمبلغ ٦٠٠٠…. تم عمل عمليتين سحب كل عمليهذ بمبلغ ٦٠٠٠ الف جنيه مصرى استلمت العملية الأولى و لم استلم العملية الثانيه تواصلت مع الفريق المسئول عن عمليات السحب والايداع حلال رسائل الصفحة ألتى يستوجب تسجيل معلوماتك و انتظار دورك فى الشات حسب ما يحدده الفريق و انتظرت فى بعض الأحيان ساعة وبعض الأحيان ساعة ونصف حتى أتحدث مع أحد الموجودين و تواصلت معهم وعملت تزكرة بخصوص شكواى و ولم يتصل احد فتواصلت مرة أخرى و فى كل مرة كان يتحدث اليا شخص يجهل تماما المشكلة ويتعين عليا البدء من أول المشكلة و كل مرة ارسل كشف حساب بنكى و فديو من واقع المحفظة الخاصة والذى يثبت عمد تلقى المبلغ فى حسابى و حسب هواء المتحدث يكون الرد المهم هو أن يضيع حقك فى المطالبه بالاموال وعندما يجد المتحدث إنك تعلم ما أقول يوجد لديه خيارين غلق للشات دون الرجوع إليك أو يطلب منك الطلبات المقدمة مرة أخرى وصلت هكذا لمدة شهر كامل انتظر ساعات للشات كى أعرف ما تم فى شكواى حتى مليت من الدعم ومن الفريق فوجدت العم على إحدى التواصل الأجتماعى فأرسل له شكواى والذى رحب فى البداية وبعد ذلك حدث ما كان يحدث فى الشات يرد حسب هواه و فى بعض الأحيان كان من يريد ضياع حقى كالمعتاد حتى تواصلت إلى اميل الدعم و تواصلت مرة عدت مرات و هو لا يفرق شئ عن سابقة و ظلا المشكلة دون حل أو رد من خلال دعم الشركة حتى مر قرابه شهر و عشرون يوما الان ولم اجد ردا على طلبى وقد ذهقت من كثرة التواصل و السؤال دون جدوى وكتبت هذا التعليق ولكنى متأكد من عدم رد الشركة عليه لأنى أعلم سياساته الشركة و هى ضياع حقوق اللعيبه والاستيلاء على أموالها.
Other problems
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Gurdat Singh
16.07.2025
1.0
Spent hundreds ! Then when I spin the free spin it gives me a free roll they are full of shitttttt!
Bonuso problemos
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Kyra B.
15.07.2025
1.0
Keine Auszahlung möglich. Versuche schon zum dritten Mal eine Auszahlung zu tätigen, es ist einfach nicht möglich. Der Betrag wird nach ungefähr 14 Tagen wieder auf mein 888poker Konto gutgeschrieben. Habe auch schon öfter den Support angeschrieben per E-Mail, aber nie eine Antwort erhalten. Ich kann nur raten, sich nie hier anzumelden. Beste App "GG POKER", da kann man jederzeit sein Geld auszahlen lassen ohne jegliche Probleme!
Klientų aptarnavimas
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Alessio Cordara
12.07.2025
1.0
888 casinò verifica account. Ciao, sono ormai dieci giorni che cerco di ritirare la mia vincita, ma ogni volta mi viene richiesta la verifica del mio conto di gioco. Ricevo un'email che richiede un documento che attesti la titolarità del mio account Apple Pay, specificando che devo fornire uno screenshot che mostri il mio nome e cognome, la data di nascita, il numero di contatto, l'indirizzo email, il codice Apple Pay e la carta collegata, che termina con **2262. Vorrei chiarire che nessuna delle mie carte termina con questa cifra. Utilizzando Apple Pay, Apple crea una carta virtuale collegata al dispositivo per effettuare pagamenti online, o almeno è ciò che ho appreso in questi giorni. Ho già contattato più volte l'assistenza di 888 Casinò per spiegare la situazione, ma mi dicono che il problema è dovuto alla mia errata presentazione dei documenti. Ho persino contattato l'assistenza Apple per chiedere se potessero fornirmi un documento ufficiale, ma non sono riusciti ad aiutarmi. Mi hanno consigliato di inviare un estratto conto per dimostrare che le transazioni sono state effettuate da me, e ho fatto anche questo. Onestamente, non so più cosa fare. Ho inviato screenshot con il mio nome, cognome e data di nascita, altri documenti con il numero e l'email, e ora ho mandato anche foto del mio telefono con un altro dispositivo, accanto ai miei documenti d’identità. Spero che possiate aiutarmi a risolvere questa situazione. Anche perché assistenza di 888 casinò e inutile e maleducata Grazie.
Verifikacija
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Amanda
09.07.2025
1.0
Rubbish on line chat. Been on this site years and never a problem. Account froze 4 days ago, I have been on the online chat 5 times and they say they have to call me back. Insisted they process a withdrawal, so far taken 4 days, normally 3 hours. Cut off chat last night, still no call. Absolute rubbish. No email address, no telephone number. This is private so need a call mon-thurs 8am to 4pm UK time ONLY time I can answer. alingram13
Klientų aptarnavimas
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Jonas Strömberg
08.07.2025
1.0
Betalar ej ut. Misstag gör man, men hoppas inte fler gör det. Hoppade på en erbjudande, som skulle betalas ut den 21 maj och nu är det 7 juli. Bara ursäkter om pengar studsat tillbaka, har begärt dokumentation på det men såklart ej fått. Väntar på 9500 eur men kommer nog inte få de inser jag, blir en polisanmälan och rekommendation till spelinspektionen att ta en extra titt på detta bolag. Efterlyst mt103 dokument för spåra pengarna - men nu är det tyst från dom. Tyvärr inget annat alternativ än välja andra vägen.
Other problems
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Inder Mehra
01.07.2025
1.0
fraud u game my money 50.000 u froad M Game
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J F
26.06.2025
5.0
Hatte 1600 Euro beim Poker gewonnen und…. Hatte 1600 Euro beim Poker gewonnen und 1500 Euro auszahlen lassen. Zuvor hatte ich immer nur einbezahlt. Also nachdem ich hier die schlechten Bewertungen gelesen hatte, dachte ich mir, dass es sehr schwer bis unmöglich wird an das Geld zu kommen. Aber tatsächlich kam die Auszahlung 2 Tage später auf meinem PP Konto an.
Išmokos
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Dilo Smsk
26.06.2025
1.0
Ich kriege mein geld nicht Verdammt 60 euro haben die von mir gestohlen. Jedesmal idendifizierung obwohl habe ich 100x geschickt so betrüger und lügner wirklich
Išmokos
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Johan Kars
23.06.2025
1.0
Anklaget for at lyve i personlig mail Jeg har været ‘kunde’ hos 888 i mange år og har selvfølglig tabt og vundet. Jeg har oplevet platformen udvikle sig løbende og henvendt mig når der har været fejl løbende. Filmen knækkede dog, da jeg fejlagtigt lagde 2 identiske væddemål, da platformen meldte fejl. Dette resulterede i, at jeg i en mail blev afvist og anklaget for at lyve om mine intentioner. Noget så umsageligt og uhørt, er jeg sjældent blevet udsat for.
Klientų aptarnavimas
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Brian Duffy
22.06.2025
1.0
Customer service is non existent, they won't process a payout back to the account it came from, stating that it's not in the country I live in (it is) and when you eventually get through to interact with someone they send you back to the bot and send emails from no reply addresses. Feels like a scam at this stage, will be sharing my experience with their regulator
Klientų aptarnavimas
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Truster
19.06.2025
1.0
Never not play here this system will…. Never not play here this system will rob U fully.costumer support scumbags
Klientų aptarnavimas
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Petra Andersson
18.06.2025
1.0
Första gången vann jag men sen bara…. Första gången vann jag men sen bara förlust. Såklart för att jag ska fortsätta spela Usch sånt lurendrejeri
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Chantel
17.06.2025
1.0
Bad customer service…. Got approved for loan and after 3 days of confirmation, all of sudden under circumstances I can't get the loan, then try to bank verification cannot. Called left messages, still nothing after 2 days. Noone picks up the phone or return calls or emails..
Verifikacija
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Marius Costel
13.06.2025
1.0
Scammers be careful guys!!! I deposited 500 I played 5 hours same game and nothing!!!! Update: I've deposited another 500 and nothing so don't lose your money here guys
Išmokos
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stuart newton
10.06.2025
1.0
Scam website do not use the rtp is set…. Scam website do not use the rtp is set to the lowest in the world you will just lose most games are below 92%rtp I've self excluded i lost hundreds no bonus nothing just robbed me i use other sites get loads of bonuses and can have fun this site is a disgrace and needs investigating i went over 400 quid not one bonus doing 50p spins absolute criminal do not use
Bonuso problemos
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Adam
10.06.2025
1.0
Rigged and scripted, non existant customer service, and on their official subreddit 888 actually oppresses free speech by removing complaints of their rigged game as "misinformation", but it is 888 who is lying about the "random element" of their poker game (the truth is 888 do not even use an RNG, it's all rigged and scripted, I was playing three tournaments and one time, I was dealt J2o at all three tables, at the same time. That is not random, it's referring to scripts and predetermining what hole cards you'll get. no deposit players do not get their fair share of monster hands, more like they get any of the hands better than two pairs five to six times less frequently than mathematical probability would otherwise suggest). This company is a mafia criminal organisation that needs to be sued in court.
Žaidimų klaidos
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Rachael Castell
09.06.2025
1.0
Doesn't do fast pay withdrawals. I've been waiting for Iver 2 weeks for my winnings when you want to speak to someone they tell you to chat via live chat when really your just talking to a robot and there isn't a customer service number
Išmokos
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Alexandru Cojoaca
01.06.2025
5.0
Absolutely brilliant experience, offering the fastest payouts in the UK and probably the world. I had £6k, £5, and £2k payouts sorted in hours. No issues at all. The sports betting platform doesn't have as many options, but it's enough to get me going. I wouldn't trade it for anything else.
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philip power
31.05.2025
1.0
FAKE FAKE FAKE FAKE FAKE FAKE . Guys do not touch this company. It's not going to pay, upon previous experience it is gonna never get back to you. You should join other betting apps
Other problems
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Gemma G
27.05.2025
1.0
Runs credit check against you without consent !! Signed up and deposited. Didn’t even play and they logged me out suspending my account. Spent hours trying to get it verified to withdraw my initial deposit. Near on days later still not received. Tried to chase with no avail. To be alerted today by Experian they’ve run a soft search against my profile without my consent. Avoid avoid avoid!!! Complete scam
Išmokos
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Tom George
24.05.2025
1.0
had spent around 700 $ not even a dime .
Other problems
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Kebie
20.05.2025
1.0
Es wird nichts ausbezahlt. Ich bekomme mein Guthaben nicht ausbezahlt. Trotz ständiger neuen Verifizierung mit meinen Personalausweis, Hochladen von Bankdokumenten etc. Es werden immer wieder neue Sachen gewünscht oder irgendetwas hat nicht funktioniert.
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Sophie Veitch
18.05.2025
1.0
888 is rip off. 888 is a pile of shite, you get rivered all the time, by rubbish players, and check out how many times they've been fined by the EU gambling commission for rigged games
Žaidimų klaidos
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Abbie Cassell
17.05.2025
1.0
Would give 0 if I could…. Would give 0 if I could deposited 50 then blocked my account. Then when I try to contact someone it goes to site unknown. Scam site.
Paskyros problemos
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Jim Jim
06.05.2025
1.0
I was blocked from this site. Forced ban for 5 years. Why? Because I challenged them over a slot game I played. I queried how the game outcome was in comparison to other sites. They didn't like it, as I managed to prove my findings. I also reported this the the UKGC. Probably why out of spite they blocked me. Players beware. They like it their own way and not the players way, even after producing compelling evidence !
Žaidimų klaidos
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Stephen Eaton
05.05.2025
1.0
Site stole £20 from me. Doesn't seem a lot but after reading the review it seems it's happening to other customers too. Does anyone know how to get this investigated and stop it happening to others. They fob you off and make up stories, we appear to be powerless to stop it.
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Ilie
27.04.2025
1.0
It's I don't give anything I have for a…. It's I don't give anything I have for a year and I haven't received anything anymore I don't put in so much that nothing gives me the chance that you give a bad fitbeac
Other problems
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Scott Johnson
24.04.2025
1.0
SCAMMERS! 888Casino Robbed Me – Stay Away! 888Casino is an absolute joke and a total scam. I made what I thought was my first account and deposited £10, only to find out later I apparently had an old account I didn’t even remember. Any normal, decent website would just tell you your email is already in use and block the duplicate – but not these clowns. They happily took my money, let me play for a bit, and then suddenly logged me out mid-game. Now I can’t access the new account, can’t get my money back, and there’s literally no way to get real support. Their “live chat” is a joke – you either get stuck with bots or, if you're lucky enough to reach an agent, they straight up end the chat before you even finish typing your problem. Rude, unprofessional, and clearly not interested in helping anyone. This is theft, plain and simple. £10 might not be much, but it’s the principle – and if they’re doing this to others too, that adds up fast. Avoid 888Casino at all costs. They’re scammers hiding behind broken systems and useless support. I’ll never trust this site again.
Klientų aptarnavimas
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Momo
20.04.2025
1.0
Stay aware of 888. I opened my account of 888 casino, played some money and I doubled it, but when i requested a withdraw they deactivated my account and they sent me this email 2 months ago: "Your account has not passed our routine security checks which has led us to block it as it is currently under investigation. This is a discretionary decision and as stated in our Terms and Conditions we reserve the right to suspend your membership and therefore in accordance with these conditions your account with us has been blocked as it is currently under investigation. During this period no further transactions will occur on this account and any future accounts you open will be blocked and their deposits may not be refunded." After 2 months I decided to contact the assistance, but they made me wait 30 min for response, copied and pasted the same email they sent me and told me they don't have other infos about my situation. Obviously they kept the money, but that's not the problem, the problem is that they betrayed my trust in the service, which is far worst then losing a couple hundred euro. Then its just a post to beware new comers, if you win it could happen even to you.
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Detlef Kilian
14.04.2025
1.0
Seit einiger Zeit wird Abends die…. Seit einiger Zeit wird Abends die Verbindung Unterbrochen und ich verliere immer wieder Geld.
Dishonest practices
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Ray Fessey
13.04.2025
1.0
Requested for two payouts …received…. Requested for two payouts …received nothing back. Helpline useless. Rip off merchants …would seriously recommend anyone thinking of joining this lot to give these modern day cowboys a wide berth.
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Noemie Blais
07.04.2025
1.0
Pire site de casino ever le service…. Pire site de casino ever le service c'est dla mmmm il bloqué ton compte dès que tu effectues un dépôt j'ai tout perdue a cause d'eux pire site ever 😡😡🤬🤬🤬
Other problems
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Pedro
03.04.2025
1.0
just a money sucking site bare penge sugende side
Išmokos
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d pace
27.03.2025
1.0
Do not play on this site absolutely…. Do not play on this site absolutely garbage feels like they turn the RTP up and down all the time trash games
Žaidimų klaidos
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marcel andress
10.03.2025
1.0
Einfach mega Abzocke der Anbieter. Man setzt 95€ ein, im 168. Versuch gibt es freispiele für 20€. Dann nach 1 Std mal 100€ eingezahlt, freispiele auf 0,80€ lächerlich schlechte 40€, innerhalb von 40 min 140€ Verlust bei RTP 90%. Das hat rein gar nichts mit Zufall zu tun, eher mit gewerblichen Betrug. Hoffe nur viele lesen diese Bewertung und lassen die Finger von diesen Anbieter.
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logan jackson
02.03.2025
1.0
Terrible betting site. Happy to take your deposit but do not allow withdrawal. Suspended account with the money in it. Using live chat, they just lead you down blind alleys and ignore anything asking to withdraw money. Do not use
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Pwlviz
01.03.2025
1.0
levantamento impossível. Processamento de levantamento mais 7 dias e o suporte so diz está acompanhado o departamento responsável so dizem que dentro 2 dias depois dizem até final do dia depois voltam a dizer que estão acompanhar departamento responsável que está resolvido ainda não recebi levantamento péssimo experiência não recomendo depositar aqui
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Emma
28.02.2025
1.0
£1400 I'm waiting on. On Wednesday I deposited £200 and got a verification email. I had to send ID and proof of address which I did. Account was then verified. I deposited a further £800 throughout the day. The balance was £1404 when I got another email saying account was suspended. I needed to provide a picture of the card back and front used for deposits. Also a copy of my bank statement. A selfie of me holding a picture of my username and a selfie of me holding id. All provided. A further email asking for a picture of me holding a bank statement that was used to fund the bank account used for 888. 20 pictures later and still waiting on account verified. Subsequently I've had an email stating that I am no longer able to bet on sports. All I want is my money back. The live chat is just generic responses. They will tell you anything in order to not pay out. My pictures are apparently blurry even tho there have been 20 taken on a Google xl phone with one of the best cameras on the market. Avoid.
Klientų aptarnavimas
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Stephanie Chadwick
27.02.2025
1.0
Shocking robbing site don’t waste your…. Shocking robbing site don’t waste your money
Išmokos
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harry lloyd
23.02.2025
1.0
Honestly this company in the last year…. Honestly this company in the last year has become one of the worst sites to bet with I’m eligible for promotion so they say but yet every time I qualify they haven’t give me the free bet bet £20 and get £5 free bet upto 3x per day 888 you owe me no less than £80 in free bets your agent said I will have to wait 72hrs it’s been over a week we will see what the regulator has to say about your false advertising and your lies from your customer service agents give your head a shake as soon as I start coming close on bets you don’t want to give me a free bet that you told me I am eligible for crazy business plan as from now I will only bet with best and that’s bet365 by far
Bonuso problemos
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João Lopes
22.02.2025
1.0
Why is not possible to give "ZERO"? That's what they deserve. They owe me money that I believe I'll never see.
Išmokos
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Shirley Road
17.02.2025
1.0
Worst gaming site I have ever known.
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Infer Music
05.02.2025
1.0
Dreadful company rigged games, dodgy bonus offers, where they will just make sure they can take all your money even if you win, my advice is to avoid this company and all their products, they are not to be trusted,
Žaidimų klaidos
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Juaqim
05.02.2025
1.0
totales betrug und manipulation verdacht. totales betrug ich spiele schon die ganze zeit keine frei spiele und wenn mann frei spiele bekommt zahl nichts egal von 30 cent bis 1 euro kein frei spiele und wenn frei spiele nach stunden bekommt zahl nichts finger weg von solche betrüger normal muss mall diese seite anzeige für betrug und manipulierung in automaten
Dishonest practices
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David Deegan
05.02.2025
1.0
dodgy. this is a dodgy casino got locked out of my account for no reason bonus went missing and my balance vanished
Paskyros problemos
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Michal
29.01.2025
1.0
Worst web site ever . For 1000 spins not even 3 in line, and forgot about any bonus , this web site is rigged ! Biggest hoax ! Play nearly year spend lots of money , never got bonus or win more then 10f , they not even give half of your money back ! Daily bonus every time give 2 spins ,even if will go price or more spin automatically come back to 2 spin . Its scam! Hope someone will report this website and shutdown!!!!
Išmokos
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Kyle Ranger
28.01.2025
1.0
888 doesn't pay customers in a timely…. 888 doesn't pay customers in a timely manner. Took over a month to collect 10 grand from them. Takes 3 to 7 days under $1000. Plus you have to call them and hound them to get paid. I thought this was normal as it was my first time on a gambling site. But I switched over to 2 other sites and get paid within 3 hours. So it's obvious this company shouldn't be operating
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Yit K Goh
17.01.2025
1.0
Delayed, Denied and Disappeared. Fully verified account without any bonus claimed. (Genuine Player, No arb bet, No fixed match bet) 888 withdrawal payout intention is cleared. Try to delay, deny and disappear player funds. Silly actions and reasons 1. Withdrawal method (system error, withdrawal policy and others) 2. Withdrawal bank details (intentionally provide wrongly in system (swift code, email address, name) let the withdrawal rejected and unable to process the withdrawal) 3. Withdrawal time (Try to delay and silent let player forget, small amount withdrawal took more than a month still under In Process status) 4. Withdrawal Reprocess (Manually reprocess again and again to let player give up withdrawal or cancel the withdrawal to bet account, noticed the withdrawal status from Awaiting Process to In Process and to Awaiting Process and to In Process again and again. Never let the system to Processed status) Conclusion: Disgrace. Don't Waste Time and Energy, Bet Elsewhere. 888 have been penalised material penalty by Gambling Commission UK on social responsibility failed and share price slumped.
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Philip M
17.01.2025
1.0
Experience very poor don't rate this site..... Slot games very poor with not enough providers. I play the European sites and find them alot better with more game provider's and find the payouts alot better. 888casino.com is owned by william hill. Their RTP is very poor and you have to play £1000s to be lucky to win a jackpot. They also have bonus features that you have to constantly keep putting money in to get the full feature. This drags you in as if your going to win big and are left very disappointed as the bonus ends with a small win. I put £200 in to build a feature that when it popped it give me £20. I'm going to close my account as I have no faith or respect for this gaming site.😕😞
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C.williamd
11.01.2025
1.0
SCAMMERS. You will never win with this site an even if you do you won't get it, worst gambling site by far it needs shutting down now
Dishonest practices
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Dean Baker
11.01.2025
1.0
Impossible to win with sign up bonus as…. Impossible to win with sign up bonus as you need to wager 30x which is never going to happen and you just end up losing your deposit. 100% avoid
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Samir
10.01.2025
1.0
Warte seit 3 Monaten auf Auszahlung Ich habe den kundensupport so viele emails geschrieben und wurde nur noch ignoriert. Es soll an meinen Konto liegen aber bis habe mit meiner Bank gesprochen es liegt nicht daran die haben es nicht mal Versucht. Dann neues Konto angelegt wieder Konto Daten abgegeben da habe ich ein Schreiben zurück bekommen und wurde wieder ignoriert. Also das werde ich zur Anzeige raus bringen und empfehle es niemanden weiter auf dieser Seite zu spielen!!!
Klientų aptarnavimas
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Anders Skjold Mortensen
09.01.2025
1.0
Værste service ever. Fuldstændig KATASTROFAL behandling. Har nu ventet FJORTEN dage på at få godkendt TO dokumenter. Hver dag holdes man hen med de samme forklaringer. HOLD JER LANGT VÆK. Ps. Jeg har ikke lidt tab.
Other problems
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Truth Sayer
08.01.2025
1.0
Corrupt thieves. Closed my account because they’re corrupt thieves, they refuse to refund what I had left in my account. Vermin
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logos hitus
07.01.2025
1.0
Ich schwöre ich werde eine Anzeige…. Ich schwöre ich werde eine Anzeige machen, solange man Geld einzahlen, ist alles gut. Wenn du was ausbezahlt willst haben bekommt man nur Ignoranz. Ich habe dadurch voll die Probleme, das werden die auch bekommen durch die Behörden!!!!
Other problems
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Consumer
29.12.2024
1.0
I opened an account and deposited…. I opened an account and deposited played some more and won so withdrew funds and when I went to log back into my account was blocked so I emailed them and apparently self excluded which I did not I alsowent on there online chat and spoke to Marian who was extremely rude and unhelpful refused to get me a manager no response to the three emails sent all I want is the winnings I’m owed that in the cashier app says awaiting process sent in documents says takes 72 hours which is absolutely ridiculous as could just look into release my funds and then done so I have gone onto resolver as they clearly don’t care about there customers
Klientų aptarnavimas
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Honeywell
28.12.2024
1.0
this gaming site is no longer…. this gaming site is no longer legal.888.com changed to evoke. the help section is all type recorded messages that repeat. they request loads of identity that even gambling commission say is suspect. lesson to be leant here, always check the website out on trust pilot. 888.com went bust in January 2024. the question you need to ask is..........why is it still running, taking deposits,but not paying out any winnings. you would think google would ban them from advertising
Išmokos
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Ashley Riley Riley
28.12.2024
1.0
Over two months ago joined 888 they…. Over two months ago joined 888 they took £50 out of my account then put a temporary block on they asked for proof which I sent them I’ve emailed them about 10 times but still have block account and no refund
Klientų aptarnavimas
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Andrew
25.12.2024
1.0
Avoid at all cost, I played £30 back in May/June time and went to withdraw £80 and after a few days of not receiving my withdrawal I messaged with live chat to be told that I OWE THEM £30 as my account was debited and they didn’t receive funds, but when I go onto my bank account it clearly shows I paid £30 and it never bounced back so have going back and forth for months and MONTHS I just keep getting told from live chat that the security team are “LOOKING INTO IT” and that “WE’VE FORWARDED IT TO THE CORRECT DEPARTMENT AND WILL CONTACT YOU SHORTLY” it’s a joke I even spoke to a supervisor and finally got some email correspondence only to be told the exact same sentences I keep getting from live chat WHICH WAS ABOUT 2 months ago and I messaged live chat and asked for a supervisor and got put back to the same one I spoke to in the first place and was told again that the same sentences as in previous chats, if I could give MINUS STARS I WOULD avoid AvOiD AVOIDDDD
Klientų aptarnavimas
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Karolis
18.12.2024
1.0
Ruuuuun. Run as far as you can from this company. Problems on each step... With verification (but only if you win something) if you are loosing, you are perfect customer, but just don't try to win. If you do, you will go through hell with verification and especially withdrawal. Worst betting company in the world without any doubt.
Verifikacija
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simon clark
18.12.2024
1.0
Withdrawel. Registered, deposited an amount, didn't enjoy the play, that's a personal opinion. But tried to close and withdraw !!!! IMPOSSABLE !!!! I assume I've lost my deposit? Fancy if I'd of won? Would I of been able to withdraw a profit? Be afraid, be very afraid!
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Thomas welsh
15.12.2024
1.0
Failed to do affordability checks and where the deposits come from I was failed. Subject: Urgent Request for Refund and Support Dear 888 Complaints Department, I am writing to express my deep concern and frustration regarding a serious issue that has significantly impacted my mental health and financial stability. Over a period of three years, I have been battling severe mental health issues, including a mental breakdown and psychosis. With the support of my psychiatric nurse, I took the crucial step of self-excluding myself from all gambling sites. However, during this vulnerable period, I was able to deposit over £800 with 1 hour into my 888 account. These funds were derived solely from my disability welfare payments provided by the Department for Work and Pensions. And my social fund loan also a fuel support payment, my compromised mental state, I was unable to control my gambling habits, leading to devastating consequences. As a result of my actions, I have experienced severe physical health deterioration, as I was unable to afford essential necessities like food, gas, and electricity for extended periods. I am now under the care of the NHS mental health team and am prescribed antipsychotic medication to manage my psychosis. I am formally requesting a full refund of all deposits and losses incurred during my time with Sky Vegas. I believe that the company failed to implement adequate measures to protect vulnerable individuals like myself. I am prepared to provide any necessary documentation, including bank statements from my Bank of Scotland account, to verify the deposits made from my Department for Work and Pensions benefits. I urge you to take immediate action to address this matter and provide the necessary support. Thank you for your prompt attention to this urgent matter.
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Paul Paul
09.12.2024
1.0
Worst gambling app, minimum £10 deposit and you cannot withdraw £5 only £10, also they do not have daily spins. Theres loads of other better platforms than this.
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HA
07.12.2024
1.0
I am not going to say 888 is crappiest…. I am not going to say 888 is crappiest site all on line poker site are crap. I have not lost massive amount just $22.00 but it is the way you loose not by bad betting or bad luck that does not happened all the time. I was told by friend about it and thought try and see. Lost hands with pocket AA, KK, JJ and 99 once twice I may accept but all the time there is something fishy about this site
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Terry Bird
30.11.2024
1.0
I am not impressed with this site. I thought it was an okay site I one some money a while back and since then, I have even come close. I know you can't win every time, but at least give the illusion that you came close. The game I played cold, red, white and blue 7. Seems to skip. Just before it's going to stop. Like I said, you don't win every time, but at least give the illusion that you might win.
Išmokos
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Rachel
25.11.2024
1.0
The contempt 888 have for their customers is unreal. 888 literally used this phrase in a message to me where they refuse to say why they have blocked my account from receiving bonuses. "we always aim to balance fairness and transparency for all players" I have never come across a more unfair company and the fact they talk about transparency whilst 2 lines before refusing to give me a reason for their nonsensical decision shows you exactly what kind of company they are. They don't even have the decency to reply to me as a person, give me anyone's name who was involved in the decision and say there is no chance of there being any reconsideration of their decision. I have tried for weeks to get a response from them. I have been moved around from LiveChat to Reddit and back again and even after weeks of asking all they can be bothered to say to me is they have made the decision and it is final. The contempt they have shown me as a customer of theirs for many years is unreal. If they really had any concerns about my account surely they would ban me but obviously they want to keep earning money from me. I have seen on here how badly they treat many of their customers. I have done nothing wrong and yet I don't get the bonuses and rewards thousands of other customers get and they refuse to tell me why. Have some courage 888 and stop hiding behind faceless BOTS. At least have the decency to put a name at the end of your communications.
Paskyros problemos
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Oliana Piccardi
11.11.2024
1.0
il peggiore tra tutti i siti ...vedo…. il peggiore tra tutti i siti ...vedo abbastanza recensioni negativi aggiungo anche io la mia esperienza pessima .nessun divertimento ,sempre perdite sia su poker o casino (lo dicono tutti i giocatori) sicuramente vincono solo i giocatori che giocano per conto loro e la cosa assurda che loro servizio clienti non lo negano dicendo che i giocatori usano software illegali ....mah
Dishonest practices
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Don't Worry
01.11.2024
1.0
888 Account Closed Scam. My account was closed on 888 with no explanation and my balance has been withheld with no valid reason, I’ve made several withdrawals and deposits and so they don’t have a problem taking your money until the want to scam you or withhold your money. I’ve emailed their support several times now and was told that someone will email me only to find that no one was planning to email me back r.e my account closure, I then messaged the chat again only to be given a URL for cashier where I can see my balance but now it is asking for documents and I have sent all 3 documents requested. Still my money is being withheld? Is this a plot by 888 to hold on to peoples money as long as possible? I would strongly advise against using this company their customer service is awful and their responses to your review are also fake, they don’t care about any of their customers. It’s now been 2 days since my account was closed with no reason and I’m still unable to withdraw my balance??? Why are you withholding my money 888???
Klientų aptarnavimas
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Umed Sharif
22.10.2024
1.0
I uploaded my documents but it never…. I uploaded my documents but it never got verified and still waiting on my money to transferred back- I uploaded it but no emails and their online chat service is terrible - never using them
Išmokos
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Isaka Yaku
20.10.2024
5.0
No positive comments on 888 casino..why?
Other problems
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Mr Eddie Robertson
20.10.2024
1.0
Rated 1 out of 5 stars 13 Sept 2024 They will not verify me/pay me They will not verify me, after 3 weeks of attempting and contacting them they consistently deny all paper work. Drivers licenses, bank statements scans of all ids, also have pictures of me with the ids clearly shown. This casino is HORRENDOUS for customer support. Absolutely a joke. 4 hrs after posting got a response money in bank
Klientų aptarnavimas
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Horun Abdulkholiq
13.10.2024
1.0
888 is the worst plaace to gamble do…. 888 is the worst plaace to gamble do not waste ur time and ur money there is no wining at all I have never seen a gambling app that u never win so guys worst place do not join or anything I regret joining
Išmokos
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Sixhead SKF
12.10.2024
1.0
Awful. Horrible site please take your money elsewhere. Played the megaspin wheel today and got 30% "free play" only apparently the free play isn't actually free and has a wagering requirement on it so its a really highly taxed bonus🤔🤔😳 I've reported to the gambling commission
Bonuso problemos
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A Giwa
28.09.2024
1.0
They do not honour the welcome bonus, untrustworthy company. Best keep you money for the bigger companies.
Bonuso problemos
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Anthony Marshall
27.09.2024
1.0
I am so happy it only took me 1 day to…. I am so happy it only took me 1 day to realise what a bunch of crooks this company are. Do not advertise best odds then shaft your customers by deciding not to pay best odds because you know we wouldn't bet without best odds. Got my money out before review as you never know
Išmokos
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Francesca Fiorentini
22.09.2024
1.0
Truffa ancora in corso
Other problems
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david fox
19.09.2024
1.0
Robbers. Dreadful company, never seen so many dead spins, $1200 with no bonus, I mean they don’t even bother trying to hide how right they have the RTP set, no wonder the CEO is the best paid in the UK!!
Bonuso problemos
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Michael Moran
18.09.2024
1.0
Basically a scam. Take your money without verification. Try to withdraw and they want your D.N.A. pure scam. Never bet with these
Verifikacija
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Chris Kopp
17.09.2024
1.0
Spend a little and win an ok amount. Spend your winnings and the odds jump tremendously against you. Robbing, thieving and deceiving. Not giving fair odds and they say "we're governed by the authorities & financial regulator!" Total BS
Other problems
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Ed Spencer Spencer
06.09.2024
1.0
Restricted my account for no given…. Restricted my account for no given reason.
Paskyros problemos
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Zgredek galka
03.09.2024
1.0
No chance for winning , doesn't meter, how much u will deposit , this web site is create to take all of your money without any pleasure of gaming . No any chance for wining even 10f
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Nick Walton
01.09.2024
1.0
Stolen Money, See you in Court :). See you in Court :) After you deleted my account when i complained, I don't think you guys understood that i still had £1363.54 of my own deposited money in the acoount, So basically you've committed a crime called "theft". I probably suggest you pay this back, Ill give you 24 hours to respond, pleasure doing business withyou. NickWalton
Išmokos
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customer
30.08.2024
1.0
Brutal Casino avoid.
Other problems
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Adz Roberts
29.08.2024
1.0
Absolute joke of a company I've been…. Absolute joke of a company I've been trying to get my account re opened and there just ignoring my emails now and I bet you when they reply to this post they make a comment about contacting them through the live chat which I can't do because I can't login this has been going on now for over a year
Klientų aptarnavimas
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Markus
23.08.2024
1.0
Alle Bewertungen Entsprechen dem Was…. Alle Tatsachen und Bewertungen Entsprechen dem Was alles an Erfahrungen hier geschrieben wird zu 100% nichts Erfunden oder dazu gedichtet FINGER WEG!!!!!!!
Other problems
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john connolly
23.08.2024
1.0
This site is a scam folks avoid at all…. This site is a scam folks avoid at all cost. They will not allow you withdraw any funds. They use every excuse to stop you withdrawing your money. This company is criminal and scamming people. They stole 255 euros from me.
Išmokos
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Elton Vieira
16.08.2024
1.0
The worst gambling site so far they…. The worst gambling site so far they where good enough to still money from my account but when it comes to pay they block my account and have been holding my winnings for over 3 weeks and still a struggle te get my winnings back I may have to report them to the bank for unfair withdrawals as they won’t allow it to do be carful everyone as they will do the same to you highly not recommended for any one plz opt for a more reliable gambling platform as 888 casino are a bunch of tithes
Išmokos
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Dave
15.08.2024
1.0
888 is a scam. I would recommend no one to use this company / website as they are far from reputable. Bets not being paid out for weeks on end despite obviously winning and citing software issues. Also their customer support is only an online chat which is of no assistance and you need to contact them continuously citing the same issues and getting the same BOT replies. Far more ‘reputable’ betting websites/ casinos out there to use. 888 is a shambles
Klientų aptarnavimas
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Joao Mar
13.08.2024
1.0
Casino sem KYC, AML ou Proteção ao Jogador. Boa noite, escrevo como forma de apelo na ajuda de 2 disputas, sou um jogador viciado compulsivo que quase perdeu a vida para o vício.. fiz o correto e procedi á auto exclusão. Perdi também algum dinheiro em Casinos Ilegais como a Leon, BetOnRed e BetTilt mas felizmente ganhei os casos e recebi reembolso. Desde então tenho estudado bastante, e a minha luta tem sido denunciar todos os dias Casinos ilegais, pelo que podem ver que existem várias denúncias da minha parte.. ou seja, estudei durante vários meses decretos de lei, políticas de jogo responsável, regras de AML anti lavagem de dinheiro e KYC… segue-se de que reparei que 2 casas reguladas pelo SRIJ, a GoldenPark e a 888 Casino não cumpriram com as políticas de jogo responsável, AML ou KYC.. ambas me deixaram depositar valores altíssimos no auge do meu vício, sem qualquer tipo de análise de risco ou entraves.. estamos a falar de valores superiores a 5000€ em questão de horas! Que não vai de todo com que ambos os sites têm escrito na parte de Jogo Responsável, onde ambas alegam terem sistemas avançados de reconhecimento de padrões de vício e jogo compulsivo, tal como dizem que os seus “agentes” estão altamente treinados para detetar comportamentos de adição ao jogo.. Bem… nada disso resultou comigo! Aliás, em ambas as casas sempre só fui mais e mais aliciado até cair na ruína total! Ambas se recusam a dar-me os valores ao certo que joguei… mas foi mesmo muito!! E estava cego pelo vício.. não acho que seja justo. Neste momento tenho um crédito de 17000€ de dívidas de jogo, sim já estava nesse ponto em que usava o cartão de crédito para jogar… e nunca ninguém se lembrou de fazer nenhuma análise ou verificação de fundos… mesmo até para efeitos de Lavagem de dinheiro… como sabiam a legalidade dos depósitos? Mas mesmo assim, deixaram-me depositar tudo o que tinha e não tinha. Sei que supostamente joguei porque “queria” mas sabemos bem que não funciona assim.. estava cego pelo vício, aliás, foi-me diagnosticado Ludopatia (doença do jogo compulsivo) e fui posto em prevenção de suicidio pelo Hospital São João. Apelo ao bom senso do SRIJ, se possível contactar as entidades Golden Park e 888 Casino para tentar ajudar a resolver as queixas. Expus o caso no Portal da Queixa e tentei falar com ambos os Casinos primeiro, porém estou a ser completamente ignorado e ninguém está a dar o devido valor. É engraçado que os Casinos ilegais foram mais sensatos e reconheceram que realmente deveriam ter feito melhor o AML e KYC e devolveram os valores.. a Leon devolveu não só o montante comunicado depois de saberem que tinha adição ao jogo.. devolveram todo mesmo e ainda me ligaram a dizer que levavam o jogo responsável muito a sério e que era uma segunda oportunidade… e estamos a falar de um casino Ilegal não regulado pelo SRIJ. Porque é que um casino ilegal estava a trabalhar “melhor” o jogo responsável do que casas reguladas? Não consigo entender… Ainda por cima estou a ser completamente ignorado e a empresa não vê qualquer tipo de problema na minha disputa. Ainda por cima ambas as empresas aliciaram-me fortemente, com emails, mensagens.. até chamadas no caso da GoldenPark! Com ofertas de bónus, gestores de contas VIP e as “tangas” do costume. Pergunto eu SRIJ, isto não viola algumas regras da Lei do Jogo? Mesmo os depósitos de valores avultados sem qualquer tipo de verificação ou AML feitos, não é legal… ambos os Casinos estiveram mal comigo e falharam, aliás envio em anexo o que diz no Jogo responsável de cada um. Gostaria se fosse possível de resolver as disputas com a devolução dos montantes depositados, visto todo o sistema ter falhado comigo.. se os padrões de risco e regras de depósitos e AML tivessem sido cumpridos não estava nesta situação. Apelo ao bom senso de todas as empresas e entidades envolvidas para tentarmos chegar a uma decisão amigável… se não irei mesmo expor ambos os Casinos e a entidade até me cansar! Nem que tenha que escrever a minha história completa todos os dias no Portal da queixa, CasinoGuru, TrustPilot… mas vou fazê-lo! Acho que se existe mecanismos de proteção e se existem valores de depósito que devem de ser investigados (por exemplo depósitos superiores a 2000€)
Klientų aptarnavimas
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Vanessa Tenório Cavalcante
12.08.2024
1.0
The worst casino there is. My husband has been trying to make a withdrawal since Sunday 11/08/24 and they say that he needs to confirm the address even though it has already been confirmed with the driver's license. The attendants just say "Sorry about this, Sorry about that", they don't solve anything and they keep passing the problem on to each other. The worst casino site we have ever used. It is very easy to deposit but making a withdrawal is a major headache. Don't use this site, it is the worst there is. AFTER COMPLAINING THEY DELETED OUR ACCOUNT WITHOUT PAYING US.
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Mr Caldwell
09.08.2024
1.0
Used this casino for many years…. Used this casino for many years depositing thousands of pounds (use their promotional wheel spin and win spins 99% of the time) cut down on my spending and have now span the "random" bonus wheel and lost 12 days on the trot! Absolute scamming bellends !! Avoid them they're only interested when you are depositing large amounts of cash !!
Bonuso problemos
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Neil King
08.08.2024
1.0
Bad choice of games. Just carefully picked games that your highly unlikely to win. Never had a bonus. Don't waste money here. Play lottomart or lottogo.
Išmokos
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Hilary Preidel
27.07.2024
1.0
Once again I need to contact customer…. Once again I need to contact customer service and nothing works. The help centre on the site is useless. There is no response. There seems to be no valid phone number . Once they had an efficient email service , but that seems to disappeared. One other site I am on have excellent customer service. Why not 888?
Klientų aptarnavimas
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Graham
19.07.2024
1.0
This should be ZERO but there is no…. This should be ZERO but there is no option. So my score of 1 is given for their highly skilled ability to steal and scam you out of winnings,Thieves is no exaggeration, it is warranted, mainly because apparently I don’t have any of their “ ever changing, unreadable, requested multiple times” ID. you know the ID I’m referring to … the ID they decide they need at that moment in time, until they change their mind and say they need something else ! Did you know “your deposits losses that far outweigh your winnings , that stuff! Well they’re OK with keeping that though. Those deposits don’t qualify for ID check’s apparently, Basically you don’t need ID to give them money, just for when you ask for some back… Crooks, thieves, harbingers of doom, the 4 horsemen of the apocalypse , flesh eating zombies. I would trust that list more than someone who works at 888 sports
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Brian Bell
19.07.2024
1.0
Avoid 888 at all costs. Avoid this bookmaker at all costs. I signed up for the £30 free bets offer, deposited and placed the required bet and they refused to credit me the free bets. They are a gang of spivs.
Išmokos
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dionne b
19.07.2024
1.0
Customer service team are useless and…. Customer service team are useless and their ‘Second Opinion’ team aren’t much better. Tried withdrawing my deposit after I changed my mind. Two months later they still won’t return it because I have no valid photo id. I’ve sent many other proof of identity. The latest email states: ‘ Thank you for contacting us and I hope that my email finds you well. Regarding your concern. if you don't have a phoyo ID, you could send us your passport or national ID or driver's license’ Translation: ‘sorry you don’t have photo id, if you could just send us photo id’. Absolute tosspots 😂
Klientų aptarnavimas
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Mark
14.07.2024
1.0
Avoid online casinos. 888 is no different. Like most online casinos, they can shut you down whenever they decide so it makes it impossible to win, and when you do they can refuse to pay you. Stay away from online casinos
Other problems
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Dean Mitchell
13.07.2024
1.0
Horrible Service. Horrible. Poor service, no response after 6 days. I’ve provided utility bills and ID, I deposited and then closed my account - they are refusing to pay out because my passport has just ran out of date . Nobody is responding, i’m trying to raise a complaint but they aren’t responding to that either
Išmokos
S
Samuel
13.07.2024
1.0
Threatened to steal my deposits for complaining. After signing up and depositing money to their sports site, they hit me with a weird verification request: a selfie with my ID, and threatened to withhold my funds until doing so. This wasn't mentioned anywhere when I signed up! Which according to the gambling commission should be made clear. Their customer service was a nightmare too. They are dismissive and unhelpful, giving me canned responses and even disconnecting our chats abruptly also avoided raising complaints or chat logs when I asked To top it off, they threatened to keep my deposit without any clear reason after I complained. I have no winnings in their accounts just my money I've deposited! It's left a bad taste in my mouth, and I want others to know before they sign up. If you value straightforward processes and good customer service, I'd think twice about using 888sport. I thought I could trust a big name. Clearly not!
Verifikacija
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Simon James
12.07.2024
1.0
Wish I’d read the reviews before…. Wish I’d read the reviews before depositing .. had a good win of a few hundred £ today around midday on slots but noticed after pressing ‘spin’ on the winning stake it said the next plays were on bonus. No worries I thought, this spin is cash. Checked after and it assigned the win to my bonus account not cash. Assumed I got it wrong but hey, got some credit to play with. . logged in 10hours later and no sign of the win.. spoke to customer service and they said the bonus expired ! .. call me synical but how convenient is that ! Account now closed.
Išmokos
A
Arunas Jonaitis
06.07.2024
1.0
HAPPY. Hi, 888 is thieves company. They can close yours account with no reason and they take outstanding money and outstanding bets which are potential winners. In my situation they close my account and send the email about the outstanding money withdraw to my bank account but now are two weeks and no money returned.
Išmokos
S
Shaun Taylor
03.07.2024
1.0
Worse ever casino site they give bonus n then strip u n say yes you play but get nothing as rewards got to be illegal. If I could give 0 stars this would be it DONT PUT YOUR GOOD MONEY HERE THEY GIVE YOU BONUS if u win the close your account and not let bonus complete disgusting. AVOID THIS SITE PLEASE PLEASE I paid to get a great bonus next thing it's gone n told they took bonuses away but I can still pay to play but get ne rewards how bad is that AVOIDD AVOIFLD AVOID AVOID PLEASE THEY SRE A COMPANY OF COMPKETE SCAM ARTISTS XX
Išmokos
K
keshab Acr
01.07.2024
1.0
I still didn’t received my withdrawal…. I still didn’t received my withdrawal money they asked me to send my identification and bank statement I sent them all after they stopped to gmail me back here is my withdrawal details 888 casino still need to pay Confirmation 728161811118 Amount is just $1400 I feel like 888 casinos are fake cuz they don’t pay my withdrawal money 😒😒😒😒
Išmokos
D
DK
01.07.2024
1.0
Agents and verification team are useless, account permanetly locked for no reason. my account has been locked for further verification since last christmas, i've since swiftly followed all the instructions stated on the email but nothing got done, i kept resubmitting and receiving the same email, so i simply asked them what was not good and i only got spammed with the same email, and this has been on repeat for the next coming 7 months since christmas til now, i went to the live chat explaining my situation, first agent was understanding of it, told me it'd be fixed within that day, however nothing happened, and then i got spammed again and the whole situation is on infinite loop so to get out of this loop and get this going, i went to the live chat begging them to find me a way to bypass the email team as they're clearly not reading my emails evidently, it's been 7 months, i asked, i provided, i begged, i ranted, and they only ever replied with the same email, however, the agent simply repeated that i needed to contact their email team, so basically i'm stuck. (note that it's painful how these agents reply once every 10 mins and reply to just one out of all things you say(
Klientų aptarnavimas
B
Bogdan Niculae
29.06.2024
1.0
No matter what cards I have , most of the players are having higher cards than me. I make a deposit around 250 Euro in last week . No hand win. If I will have a pair of ace's or something bigger the opponent will have a flush, if I have a 3 cards same ,opponent will have a full house , so.....like I said ...it's just about taking your money with no real rewards.
Išmokos
M
Mr Matthew Rundell Napier
28.06.2024
1.0
If you like losing money then stay away…. If you like losing money then stay away from 888 you will be depositing money after money with no win worth looking at as they take more than you win TRUST me as I have played for a few years now
Išmokos
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Client
26.06.2024
1.0
Avoid at all costs, 888 were very happy to take my son’s money but make it very difficult to withdraw. After sending all documents still find errors holding his money for over 3 weeks up-to now. At one point he found it so stressful as he has ADHD and very inpatient gambled his £200 winnings he was waiting to withdraw. Will be looking into the complaints procedures as this is unacceptable and they need reviewing from gambling commission. I can see it’s not just one off incident, so will be looking into how many customers and how much winnings this company has with held and they need to compensate with interest also. If people do not receive their winnings this actually constitutes as theft.
Išmokos
J
JACEK
25.06.2024
1.0
STAY AWAY.THEY ARE SCAMMERS like many…. STAY AWAY.THEY ARE SCAMMERS like many reviews here testify.DO NOT BELIEVE the reviews that say otherwise or the websites on the internet that supposedly verify online bookmakers.They are being paid off to lie as many scammers like 888sport.com get 5 star reviews so that unsuspectind new players can get scammed.I have learned the hard way unfortunately. There is maybe 12-15 online bookmakers that are trustworthy.Check out IBAS list of affiliated bookmakers to know the legitimate ones and STAY AWAY from the rest!! 888sport.com curently prevents me from withdrawing 1099 Euro that i won after depositing 400 euro.They wont verify my account as they are always coming up with a new excuse every single time i send different documents so i now have to contact authorities and report them.Unreal how corrupt whole gambling industry is.STAY AWAY
Išmokos
R
robin edwards
24.06.2024
1.0
888 joke company. Depositing and losing is easy with sport 888 but as soon as you have a win your account get restricted and can’t sign in. I’ve had no contact from 888 for a week now and I have £3100 in my balance that I can see I’ve contacted the gaming commission and they are investigating it, I’ve been on there joke chat room as my right to withdraw is legal so I asked 888 and they said go to safe cashier to withdraw but you have to upload documents and they don’t get back to you anyone know what else I can do they are just ignoring me. All I want to do is close my account and get my balance
Išmokos
P
Paul James
21.06.2024
1.0
AVOID 888 at all costs, so im playing i put in 50 pounds and i dont get one bonus like are you for real not even a sniff of one, ittle 1 pound here 1 pound there. and then as soon as i start to win im like nice they log me out and i cant log back into slots, but i can log into poker to play that and withdraw what i have. 888 are scammers and i will be refunding all the money ive gave them.... AVOID THIS SITE GO ELSWHERE, just look at the bad reviews they all say AVOID
Išmokos
L
LRC
20.06.2024
1.0
Be warned, they make it very, very difficult for you to get your funds back. To start with it comes up with an error when you try and enter back details, but it’s not an error, it’s a block to stop you. You then have to provide your passport, bank statements, utility bills and other forms of ID before they put you into a queue to process…I’m now at 9 weeks and still no reply and no money back, despite using a complaint resolution company. Now waiting for gambling commissioner to review handling. Use another well know gambling company, not 888 as it’s not worth the hassle. No checks made whatsoever when you’re giving them money…handy for them perhaps.
Išmokos
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Dorel munteanu
08.06.2024
1.0
Scammers I have a deposit limit 2000£ a…. Scammers I have a deposit limit 2000£ a day I put 100£ and they block me for a month to not deposit scammers don’t play this site
Išmokos
A
Alex
06.06.2024
1.0
I'm whit this s....t casino for while …. I'm whit this s....t casino for while also i play slot games like 5 year. But never seen kind of casino whit rigged games even hit fs or bonus doesn't pay nothing they probably reset the server every 5 mins that's why slots are nothing pay out . I can't believe how they get ukgc license RECOMMENDED DONT PLAY HERE
Žaidimų klaidos
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Jayvan Lean
02.06.2024
1.0
Basically scammed out of a contracted promotion... Signed up to bet on the champions league finals as they had a 10 pound money back bet builder promotion going. I signed up fine, deposited and bet. Lost the bet. I've now just been informed on live chat that I'm not eligible for ANY promotions and my account is being restricted! The operator very, very quickly closed the chat after she copied and pasted this drivel. I had already opted into the promotion - honour your contracts! I've basically just been scammed. They are in breach of the gambling commission, which clearly states they cannot restrict someone after they have opted into a free bet promotion. I have now contacted IBAS.
Išmokos
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Bonavita Liberato
30.05.2024
1.0
nulla a che vedere con pokerstars ,non…. nulla a che vedere con pokerstars ,non mi piace la grafica sembra un gioco arcade....ho recuperato i miei soldi e lo disinstallato, anche perché non mi è stato corrisposto il bonus di iscrizione promesso .
Bonuso problemos
M
Mark G
29.05.2024
1.0
really dissapointing...customer service…. really dissapointing...customer service awful and just boot you when not hearing what they want... 100% deposit match claims was put on my account after ran out of funds...limited time to use (if aware) refused to re credit...... last time they will see me!!!!!!!
Išmokos
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Maximus_Gladiator
26.05.2024
1.0
Another company in a miserable state! Supposedly one of the biggest operators, but I think it's practically ruined post-Covid! In the last 2-3 months, they have had the worst RTP rates in history! Almost every single deposit, regardless of whether it's small or large, you lose immediately! Whether you play with 0.20 or 10, it doesn't matter, you keep losing constantly! They've reached an unbelievable point! Whether it's due to the fines they've paid or the operators they've acquired recently, it's unclear, but it seems they've sworn to burden their losses on the players, determined to make up for their losses in this way! I recommend staying away for a long time. I requested my report for the last 2 months, and history has never seen anything like this! Moreover, their support system has collapsed! I talked to 3 live chat agents, all of them work with copy-paste responses! The names seem fake, as if they are all the same person. Additionally, they have closed communication via email! Understand their situation and stay away!
Klientų aptarnavimas
S
Shaleen
26.05.2024
1.0
My son used all my money on the site…. My son used all my money on the site all they do is block your account asking for money back
Išmokos
G
george
24.05.2024
1.0
Scam box DO NOT USE
Dishonest practices
H
Hang
21.05.2024
1.0
Strong recommend don’t play at casino…. Strong recommend don’t play at casino 888. I was withdraw money , it’s take too long even I don’t take the bonus money. And I also deposited 200$ I forget the put the message in the chat box. I lose that money. I try to chi tact customer services to give my reference number and time, date deposit but they didn’t want to help me. They send me email just ask me the same question and I give them all information they need but they don’t want to help . Bad service
Išmokos
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PAN
16.05.2024
1.0
Cannot withdraw funds what a joke can…. Cannot withdraw funds what a joke can anyone help
Išmokos
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R Simson
14.05.2024
1.0
Disabled account without reason. Place a bet, my bet won and now my account has been suspended. The online chat said someone from the relevant team will get back to me, I’m still waiting… This is not good enough 888
Klientų aptarnavimas
M
Mark Gill
12.05.2024
1.0
Stay away. Do not bet with them. They have only live chat and the agents suspended my account because I said two deposits didn't come to my account and it's stressing me out. He purposely misconstrued my chat by concluding that gambling is stressing me out. Also they stopped me on day three from bonuses. The company uses only e transfers and bank said they cant help as e transfers are same as dropping cash. I have used other sites since and it's day and night.
Išmokos
M
Michael Vaughan
07.05.2024
1.0
Been trying to get my account reopened…. Been trying to get my account reopened for 5 months now n just keep getting sent around in circles avoid
Paskyros problemos
T
Terry
03.05.2024
2.0
GOONIES MEGAWAYS IS SHOCKING LOW PAY…. GOONIES MEGAWAYS IS SHOCKING LOW PAY wow i have won in many slots in here but £3000 £2 spins not one bonus and anything over £20 you won’t get the collect it is literally the worst game on 888 do not waste your time in it
Žaidimų klaidos
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Arran Johnstone
03.05.2024
1.0
Definitely avoid 100% fixed. Who ever is regulating online gambling are a bunch of jokers because so many are far from legit and seriously need looking at. Basically just stealing peoples money
Išmokos
T
Tora Popa
02.05.2024
1.0
5 days since I provided the requested…. 5 days since I provided the requested documents and still no answer regarding enabling my account, I have a winning bet they won't give me the money as they locked my online account. Totally waste of money any other provider is better
Verifikacija
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184
Categorii de probleme
8
tipuri
Išmokos
85
(43.8%)
Other problems
32
(16.5%)
Klientų aptarnavimas
30
(15.5%)
Bonuso problemos
12
(6.2%)
Žaidimų klaidos
10
(5.2%)
Dishonest practices
9
(4.6%)
Paskyros problemos
8
(4.1%)
Verifikacija
8
(4.1%)
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