Recenzii Betfair casino
3.3
(202 recenzii)
3.3
Rating
202
Recenzii
Despre cazino
Betfair a revoluționat industria pariurilor în 2000, când a lansat primul schimb de pariuri online din lume — un concept care le permite jucătorilor să parieze direct între ei, nu împotriva casei. Astăzi face parte din Flutter Entertainment, cel mai mare operator de jocuri de noroc online din lume, alături de Paddy Power, PokerStars, FanDuel și Sky Betting & Gaming. Pe piața românească operează din 2016 sub licență ONJN, iar echipele tehnice locale din Cluj-Napoca numără peste 2.000 de specialiști — cel mai mare hub tehnologic Flutter la nivel global. Platforma combină pariuri sportive prin Exchange și Sportsbook, cazino cu sloturi Playtech, mese live și jackpoturi progresive.
Depunerile și retragerile se procesează prin card bancar, Skrill, Neteller și transfer bancar în lei, cu minim 40 RON. Asistența clienți în limba română este disponibilă zilnic între orele 11:00–20:00 prin telefon și email. Aplicații mobile sunt disponibile pentru iOS și Android.
Depunerile și retragerile se procesează prin card bancar, Skrill, Neteller și transfer bancar în lei, cu minim 40 RON. Asistența clienți în limba română este disponibilă zilnic între orele 11:00–20:00 prin telefon și email. Aplicații mobile sunt disponibile pentru iOS și Android.
Informații de contact
Site web
Adresă
Triq il-Kappillan Mifsud, St. Venera, SVR 1851, Malta
Licență
ONJN (Betfair International Plc)
Recenzii (202)
+ Adaugă recenzie
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Wayne
31.08.2026
5.0
Serviciul de Clienți a fost 100% răbdător și util
Tradus din engleză
Fără probleme
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Chelsea Booth
03.05.2026
5.0
My favourite casino site fast…. My favourite casino site fast withdrawals BIG WINS always and fun games and new games all the time customer service are fast and help you with any issues about you’re account or withdrawal or bonus offers definitely recommend
Probleme cu retragerile
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Kelly louise
03.05.2026
1.0
SCAMMING SITE.TOOK OVER £1000 WITH NOT…. SCAMMING SITE.TOOK OVER £1000 WITH NOT A SINGLE FREE SPIN ON FLUFFY FAVOURITES!!!
Probleme cu bonusurile
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michael stadler
01.05.2026
1.0
They closed my account after…. They closed my account after affordability/money laundering "problems" - they never discussed in detail. Horrible company - was with them for 20 years - and they really have no idea about customer service. Share price crated by 200% in the last 2 yrs .. I hope it goes to zero. I was contacted by Trustpilot to provide more info so that Betfair can presumably investigate. I provided a reference number which was allocated to me by the complaints email channel. I am waiting for a reply to my request for my 299 GBP API fee to be returned .. last communication from me - May 24, 2024. Yes, 2 yrs ago.
Probleme cu serviciul clienți
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Bence Ábrahám
30.04.2026
1.0
Trying to say good bye after 16 years. After using Betfair Exchange exclusively for 16 years, my account was suddenly placed under review. I fully complied with all verification requests and submitted my passport, a selfie with my passport, a utility bill, and source‑of‑funds documentation. Despite this, after 22 days my account is still under review. It has not been reactivated, and I am not allowed to withdraw my own funds to the same bank account I originally used to deposit. I would like to emphasize that Betfair Exchange does not offer bonuses and operates solely on commission, meaning there is no financial risk or loss to Betfair from my activity. I requested a clear timeline for the completion of this review and immediate access to my funds, but I received no concrete answer. Unfortunately, based on this experience, I cannot recommend this site.
Probleme cu verificarea contului
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James
30.04.2026
5.0
Really helpful
Alte probleme
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Kim millson
30.04.2026
5.0
You win some you lose some but this…. You win some you lose some but this site is the fairest I have been on and fast pay out and good customer service 😊
Probleme cu serviciul clienți
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Philip
29.04.2026
5.0
Fair good bonuses honest opinion easy…. Fair good bonuses honest opinion easy navigate for sports to. 😁
Probleme cu bonusurile
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Aman Bhagat
29.04.2026
5.0
6207902907. ID IPL khelna hai ID
Alte probleme
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Hifaz Haris
29.04.2026
1.0
customer support. The customer support was not helpful
Probleme cu serviciul clienți
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Mark J
28.04.2026
5.0
Ok apps a bit clunky and confusing but same as many other betting apps. Ok apps a bit clunky and confusing at times but just work around it and then ok. Not had any issues and use now and again
Alte probleme
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Frank Squadrito
28.04.2026
1.0
Bet VERY UNFAIR - they double dip out of your winnings in a race - if you have more than 1 bed in one race they not only take your initial bet money but then deduct that again against the winnings of your winning bet - what a disgrace.When asked to provide where in their Terms & Conditions you will find this information they closed my account - do not bet with this company
Probleme cu retragerile
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Alexandre Silva
27.04.2026
1.0
I was robbed by Betfair. Hello, I was instructed to file a complaint here with you regarding my case with Betfair. I was simply robbed by them; my account was closed with €2606 and they simply said they will withhold the funds. I absolutely refuse to accept this, the money is mine!! Can you help me with this urgently, please?
Probleme cu retragerile
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Stuart
27.04.2026
5.0
Just started using them today and no…. Just started using them today and no problems. Deposited my first 500 and winnings were in my account immediately. Shortly after deposited another 500 and won again. Withdrew the money again and they said between 1-5" day wait butt expect it to be much quicker. Easy to navigate. Excellent site. Will def be using again. Stuart
Probleme cu retragerile
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Karen McMillan
27.04.2026
1.0
Avoid Avoid Avoid Dreadful. Avoid Avoid Avoid I made a honest transfer Mistake and they wont give me my money back been chasing for 16 Days now truly disgusting . Horrendous to deal with you have to speak to a Bot. It's illegal keeping my money but no one wants to help spoke to Jake on the messenger didn't want to help and shut down the conversation and of course there is no phone number or Manager to talk to . BE VERY VERY CAREFUL THIS IS HOW THEY KEEP YOUR MONEY . Shame on them !!!!
Probleme cu retragerile
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BeefMCwhatNow
26.04.2026
1.0
Account closed with no reason. Had account with them in Denmark and over 5 years later i move to Iceland and can login. The account is closed i think but they need to create another account or something like that for me in order to login..They make me send passport document, me holding passport and utility bill and nothing happens, i chat with them again and go through same process sending everything again and wait for days. Finally i ask them again and my account is open and i can login, when i go and make deposit my account is closed again and i chat with live support. They tell me security team has made a decision to close my account and no reason.. and they dont even need to give reason according to live support, they can do this just because they forgot to brush theyr teeth and are pissed so lets close account. This was a dirty move by betfair making me go through all this trouble...maybe they just wanted my passport to sell on dark web, maybe its a scam...very dirty bad move by betfair
Probleme cu verificarea contului
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bolo sregwah
26.04.2026
1.0
Scammers or not scamers? I do not intend to complain about the lack of free bets, as this is not a charity (I am deliberately setting aside the company’s policy of (not) rewarding loyal customers while showering returning ones with promotions, as that is not the subject of my reflections). However, I rate very poorly the issue of rewards not being credited to customers’ accounts. This has happened to me several times. On multiple occasions I lost money, believing I was betting using winnings from a free bets offer. Eventually, I filed a complaint and this time I received a refund (for that one case) as well as the equivalent of the winnings from the spins. This was not the first such situation, but it was the first time I demanded fairness. There are probably thousands of such cases, and the company profits significantly from this. That is the reason for my rating.
Probleme cu retragerile
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Guri Aingh
26.04.2026
5.0
My stake id reactive id kama4567 otp is…. My stake id reactive id kama4567 otp is not coming email
Probleme cu serviciul clienți
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Bernard
26.04.2026
5.0
One of the best gaming platforms…. One of the best gaming platforms around.Withdrawals are normally very fast and customer service are very helpful. Way superior to others.
Probleme cu retragerile
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Stephen Thomas Williamson
25.04.2026
5.0
I had a user name problem and believed…. I had a user name problem and believed that i had been hacked. AI couldn't fix it so i asked to communicate with a human and the gentleman sorted it in minuites!
Practici incorecte
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Ana Patricia Paz saucedo
25.04.2026
5.0
I'm happy with Betfair, I've been working with them for a long time and I have no complaints, and their support is fast and they try to resolve issues quickly.
Probleme cu serviciul clienți
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Paul Wilson
24.04.2026
1.0
Joke site spend hundreds on slots no…. Joke site spend hundreds on slots no bonus no feature nothing
Probleme cu bonusurile
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Peter
24.04.2026
5.0
Bet £10 and get £10 free bet. Vikas, was able to sort out my issue without stressing me out, that’s why I called professional support
Probleme cu serviciul clienți
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AKOLGO DAVIDO
24.04.2026
3.0
Greater Accra in school 🏫 and later…. Greater Accra in school 🏫 and later today because
Alte probleme
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Julie B
24.04.2026
1.0
Betfair Australia please be aware of a phishing email money fraud scam currently doing the rounds. I contacted service@betfair to report this scam and received a very unprofessional and very ordinary reply to my serious concerns. I again contacted Betfair service - or as I call them - No Service - to request Betfair bank details in order to file a Crimestoppers Report. And again sent a further email requesting details of their CEO, CFO, HR Director and HR Manager, only to be ignored and for my requests to go unanswered. This poor attitude begs the question 'why is Betfair trying to fob me off'. I recently wrote letters to Betfair Australia CEO,CFO, HR Director and Manager concerning this fraud - I am yet to receive a reply. One would expect Betfair Australia to adopt a very serious and concerned attitude to fraud. So, I live in hope!
Probleme cu serviciul clienți
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Michelle Cook
23.04.2026
5.0
I won a 40p bonus on the free daily…. I won a 40p bonus on the free daily game and for some reason it wouldnt activate on the game. I contacted support and was given a £1 bonus for the inconvenience caused.
Probleme cu serviciul clienți
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Pam
22.04.2026
5.0
Great staff very helpful and pleasant!
Alte probleme
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Elizabeth Anderson
21.04.2026
5.0
Very patient with there clients very…. Very patient with there clients very helpful and polite thank you
Practici incorecte
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Steven Griffin
21.04.2026
4.0
Very very hard to open a betfair account open. Closed my account because I tryed putting my bank card on to my account it was a joke sent photos of my passport and lots more documents had 5 days to reopen my betfair account and told by someone that I did not need to close my paddy power account and was reopened now
Probleme cu verificarea contului
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Kieran
21.04.2026
1.0
Introductory offer not honoured. I joined to make use of an introductory offer. The free bets were never credited to the account and I had to go their help to find out why only to be told that no-one could do anything about it, I would've been happy with either a refund or the free bets credited. Closing my account immediately. When there's so many bookies there's no need to waste time with one who'll mess you around so much.
Probleme cu retragerile
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Karen Copsham
20.04.2026
5.0
Really helpful in assisting me to…. Really helpful in assisting me to withdraw my money when things went wrong
Probleme cu retragerile
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Noel
20.04.2026
4.0
Today was my first day with Betfair. I placed some bets on the Exchange. I later went to check status of settled and not settled bets. I could not see the info. I got onto the Chat Service by going thru the Verification Chat and sked to be connected to a human. I got thru and Laila was very good. She sorted me . She also gave me the email URLS for direct Chat to Customer Support .. This is good to have
Probleme cu serviciul clienți
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Rps
20.04.2026
1.0
Casino is shocking!!!! Casino is absolutely piss poor 1 pound spins and won 13 pounds off the feature that's after being 200 quid in Absolutely shocking
Alte probleme
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Ed
19.04.2026
1.0
Avoid. Complaint ref 04684492 for if anyone from Betfair wants to actually sort the issue. I placed a bet on a football match on the exchange. It matched and settled, money in my account. I logged in the next day to find that there is no reference of it! Customer service/online chat are hopeless. Was passed (fob ed off) to a relevant team 3 times!! Every time I was disconnected, with a message saying Betfair has resolved the issue........which they haven't. This very much remains unresolved. Avoid avoid avoid. At all costs.
Probleme cu serviciul clienți
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Nicola Fearon
18.04.2026
5.0
Boss site very good thanks
Alte probleme
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Julian Cowderoy
18.04.2026
5.0
Good company to deal with. Straightforward and payments are really quick.
Probleme cu retragerile
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Tony Bil
18.04.2026
5.0
Great site great value
Alte probleme
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Paul Emberson
17.04.2026
4.0
Great site site trustworthy that offers…. Great site site trustworthy that offers great offers to both new and old customers
Alte probleme
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David
17.04.2026
5.0
Excellent selection of markets, very good
Alte probleme
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Adam
17.04.2026
5.0
Best bookies going
Alte probleme
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John
17.04.2026
1.0
Doesn't give many wins
Alte probleme
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Matthew Lee
17.04.2026
1.0
Absolutely atrocious Date of experience, everytime you log in to betfair. Absolutely atrocious, get 3 features that was gambled and all 3 pay lest than 4 quid, won't be coming here again. And if you do win, it will never be worth the amount you put in.
Alte probleme
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David Millinger
15.04.2026
4.0
Excellent range of games and sports markets. I’ve been with Betfair for more than 10 years. They have an excellent range of games and sports markets. I would like to see one or two more sports and casino promotions but it’s still one of the better bookmakers
Probleme cu bonusurile
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Edward Bryan
15.04.2026
5.0
Excellent customer service. Solved my problem efficiently and resolved it. Thank you very much.
Probleme cu serviciul clienți
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Abbie Askey
15.04.2026
4.0
Amazing site, great payouts. Used this site for years, I only use the casino (slots and games) I've won plenty (including BIG wins) and have never had an issue withdrawing. 'Pay by bank'/instant payment is a great feature and has allowed me to deposit and withdraw my fund instantly. Plenty of options for games, however i'm unable to play certain games by a specific provider for an unknown reason. Customer support are great but have never been able to resolve this issue for me? Other than that, i highly recommend Betfair
Probleme cu retragerile
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JS
15.04.2026
1.0
Terrible business. Priya and Mahesh are the worst. I sent a passport which was fine, they didn't accept - my drivers licence they also didn't accept. They then antagonised me by continually saying the same thing - I don't think their English was very good. Useless company.
Probleme cu verificarea contului
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Nick
15.04.2026
1.0
Betfair – more like ‘Bet Unfair’. Everything is fine until you actually start winning, then suddenly your account gets restricted to pennies. Clear pattern of limiting successful users instead of offering a fair betting platform. Very disappointing and feels completely one-sided
Probleme cu verificarea contului
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Martin Webb
15.04.2026
2.0
New law of physics! It's a casino, much like any else. However I think they've discovered a new law of physics judging by the bonus pinball game. Prize of best Casino? No. Nobel Prize? Maybe!
Probleme cu bonusurile
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Khulu Baggaley
15.04.2026
1.0
Ridiculous. It really has to be something for me to leave a 1 star. Signed up, that was hassle in itself, rejected my drivers licence first time, accepted 2nd time then needed passport which also failed 1st time, finally went though and got a notification my account was fully verified, then before I could even deposit money never mind place a bet the account was suspended. Spoke to chat to delete my account and history as I found it ridiculous, I don't know anything about betting only signed up as was chatting to a friend and was going to copy a bet they had for a game.
Probleme cu retragerile
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Vasco
15.04.2026
1.0
Insane casino games no win just…. Insane casino games no win just colecting stolen money from you. Avoid losing with these monsters.
Probleme cu retragerile
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Hannah Criddle
14.04.2026
5.0
After over a year of trying to get help…. After over a year of trying to get help from an agent and being put through to endless amounts of agents who then would ‘transfer me’ without even giving me a chance to speak and ask them not to and just ask for another way to get hold of customer agent as every time I get cut off when transferred! I finally got through to Alexander who went above and beyond to help me and instead of cutting me off asked if I wanted to wait for correspondence so could continue to help me, and even though we couldn’t sort today he’s promised me I will be helped tomorrow and have referenced everything needed for next agent to help me and just by being caring and nice and calm and not rush me has made me feel more confident in you guys are a whole again!
Probleme cu retragerile
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neil o'nions
14.04.2026
1.0
Customer service awful. Didn’t pay a free bet on a number of occasions then when I eventually asked why, I just kept getting repeated questions, and no answers. And it took 10-15 mins for each response 😠
Probleme cu serviciul clienți
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Mark
14.04.2026
5.0
Highly recommended. I needed help to understand a really difficult concept about cashing out but I used the online helper called 'Andrea' who was very patient and explained perfectly. Highly recommended.
Alte probleme
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Sergiu Acs
14.04.2026
5.0
Was quick and clear they answered clear…. Was quick and clear they answered clear for all my questions thanks
Alte probleme
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Si Lise
14.04.2026
1.0
Same bet, no win with betNOTfair,win with bet365. Avoid. The Same 2 bets, I bet 13 quid on Man United vs Leeds and won 65 quid with bet365,lost with betNOTfair. They kept Mbueno 1 shot on target odd with safe sub on same even though he did not start the game till last 30 mins or so and suspended the cash out option pretty much all game. I placed the same bet few hours before the match, bet365 avoided the Mbueno odd and betNOTfair did not avoided and kept the bet on with the same odd and suspended the cash out even though he did not start the game. My 3 other options won and one with Mbueno did not win due to BetNOTfair 's dodgy policy.
Probleme cu jocurile
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Simona P.
13.04.2026
2.0
Procesul de verificare e un coșmarLe-am trimis poze clare, dar le resping fără motiv. se vede clar că trag de timp ca să nu plătească
Probleme cu retragerile
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Valentin
13.04.2026
5.0
Great customer service, thank you, very reliable place to bet.
Probleme cu serviciul clienți
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Jake
13.04.2026
1.0
Awful. After verifying all my details multiple times, would still NOT let me withdraw funds. Not happy at all considering my initial £10 deposit had become £120. Will happily accept my deposit and let me play but never let me withdraw.... and allegedly every time you try and go on a live chat with customer service, 'nobody is available'?? Horrible little website
Probleme cu retragerile
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G Garwell
12.04.2026
5.0
Great customer service via chat very…. Great customer service via chat very quickly referred me to a person when my problem was a little obscure. Site itself is as with all the sites very good and comprehensive but its the customer service that really stands out.
Probleme cu serviciul clienți
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Peter Hoare
12.04.2026
5.0
made life easy when had a problem with…. made life easy when had a problem with my withdrawal sorted very fast very happy
Probleme cu retragerile
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Sergio Vera
12.04.2026
1.0
Un asco, de las pocas plataformas que hoy en día tardan 2-5 días laborales en pagar (más 5 que 2) .. Nunca más
Probleme cu retragerile
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Harwinder Singh
11.04.2026
1.0
Scam don’t waste your money
Probleme cu retragerile
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customer
11.04.2026
5.0
I had login problems and contacted…. I had login problems and contacted support for help. The issue was resolved rapidly, without any brain ache. Excellent!!!
Probleme cu serviciul clienți
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Ciaran
10.04.2026
1.0
Whatever you do don't place a bet with…. Whatever you do don't place a bet with Betfair with the big races on. Betfair will steal your money . Sumbags
Probleme cu retragerile
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Ray Knight
10.04.2026
5.0
Problem solved Very helpful
Alte probleme
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Ali Usman
10.04.2026
5.0
Best exchange ever
Alte probleme
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Mitash Patel
09.04.2026
1.0
My account had been verified with…. My account had been verified with documents years ago. Today they paused my account and asked for documentation again. I submitted it again on live chat. Bank card driving license and passport. They come back with oh sorry the account has been shut down now in a business decision. It's ridiculous how betfair can do this to a fully verified account. I guess they cant take losing money all the time. Fix up betfair you bunch idiots.
Probleme cu verificarea contului
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Clifford
08.04.2026
1.0
mi cuenta estaba restringida después de…. mi cuenta estaba restringida después de que completé la cuenta y logré perder 10 euros en el casino Apoyo Betfair me respondió que era tedioso para descargar todos los documentos de nuevo para que pudiera retirar el saldo de los fondos
Probleme cu verificarea contului
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Paul Harrison
07.04.2026
4.0
There no chance of replacing your bet back on if one section is left you down etc
Alte probleme
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Henry Anaele
07.04.2026
5.0
Had an issue with my bet and Javier…. Had an issue with my bet and Javier sorted it out for me. Great service
Alte probleme
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James
07.04.2026
5.0
Really enjoying using this app, it’s super user-friendly and easy to navigate. There are loads of markets to choose from, and I like how you can place all sorts of different bets, like shots on target, saves, fouls, and more. Makes the whole experience much more interesting.
Alte probleme
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Muhammed
07.04.2026
1.0
Very bad didnt even given the bet what…. Very bad didnt even given the bet what i was aboutto get fake promotion , they told will give 50 pound free bets and inly given 10 free bets s oo bad
Probleme cu bonusurile
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Gianni Hallett
06.04.2026
3.0
Betfair casino. It's official Betfair casino pays £0% sportsbook is ok but if you want to donate money to Betfair play any casino or slots as bonuses come on the 32nd of every month which doesn't exist as you are lucky to get a 10p return for your spin
Probleme cu retragerile
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Mr David Parkes
05.04.2026
4.0
4 stars for the customer service…. Gave 4 stars for the customer service only. My issue was with the ridiculous "Closed Loop Policy" regarding deposits and withdrawals. My withdrawal problem was resolved only when I threatened to complain. Awful.
Probleme cu retragerile
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Harut Hovsepyan
05.04.2026
5.0
very good and fast
Alte probleme
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JASON MCCREADY
05.04.2026
2.0
The best way to play bet fair is to…. The best way to play bet fair is to play one bet on a Saturday and one on a Monday ensuring you follow the qualifying criteria for a free bet, get the free bets use them, move on until the following Sat/Mon, repeat. Other than that the site has nothing further to offer than poor odds, poor cash out, bad AI agent customer service and slot play that’s amongst the lowest published % RPT in the industry.
Probleme cu serviciul clienți
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Tom Rattigan
04.04.2026
2.0
Football betting. Too many matches are suspended for long periods for no apparent reason. Used to be a great site to place a quick bet but only rarely there days
Alte probleme
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DavT 86
03.04.2026
1.0
Terrible im sure they have all there…. Terrible im sure they have all there slots turned down you can play the same games anywhere else and actually have a decent game, these just rinse your pockets! Avoid
Probleme cu jocurile
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Mohammed
02.04.2026
5.0
Very smooth app to use very polite and…. Very smooth app to use very polite and helpful coustmer support,no delaying no excuses i highly recommend it and they are very worried about their coustmer and they try to provide the safest gambling journey
Probleme cu serviciul clienți
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ben shams
01.04.2026
1.0
Complete and utter controlled thieving…. Complete and utter controlled thieving scam site that’s why they’re on every tv advert every 2 minutes because they are absolutely raking it in pretendin they’re slots are tested For fairness and regulated blah blah blah BS 💩 They control when you win and lose via the slots AND OBVIOUSLY 99.9% Of the time YOU LOSE. lieing scamming thieves. Dot. Give them money it’s the fakest bit of modern day theft going. Believe me they’ll entice you in at first with an alright win… then after that, it’s just talk take. I have it all recorded on my phone the way the slots play out it’s so obvious it astounds me how they’re allowed to do what they do. I’d rather get robbed at knife point. Less personal. These people are nothing but thieves hiding behind some BS about certified and tested for fairness cods wallop. Listen to me now. It’s complete BS. You’ve warned it’s all a complete scam. Hence the fact as I said they have so much money to pay peak time advertising on TV constantly. Thieves. Don’t give these thieves your money. Trust me you Won’t win. They’re the winners NOT YOU.
Practici incorecte
A
Alwayshonest
31.03.2026
1.0
ZERO BONUS GIVEN!!! Wow! Play just 50 quid! On 30p, zero bonuses! Shocking ,
Probleme cu bonusurile
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Harry
31.03.2026
1.0
⚠️ SCAM COMPANY ⚠️ DO NOT DOWNLOAD! AVOID IT! They will rob you of your money. Take this as a warning and save your money for more important things.. PLEASE
Probleme cu retragerile
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Marilyn Dennis
29.03.2026
5.0
Betfair technical issues,. Had an issue with odds display,which i contacted BF to help resolve, and they did, as quick as my computer skills allowed them to. Also impressed with the patience shown by the agent, great job.
Probleme cu serviciul clienți
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Alessandro
28.03.2026
5.0
they are helpful if you have any kind…. they are helpful if you have any kind of problem
Alte probleme
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BIlly john Collins
27.03.2026
4.0
Very quick customer services and polite…. Very quick customer services and polite and extremely heplful
Probleme cu serviciul clienți
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MR Kelvin Newton
27.03.2026
5.0
Exciting betting experience plenty of…. Exciting betting experience plenty of variety with the virtuals included.Bit expensive though,would come back in wealthier times but more careful.
Alte probleme
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Simon Lorrimer-Roberts
26.03.2026
1.0
Unnecessarily personal questions on reactivating an account. Account force closed 10 years ago When Betfair was taken over by Paddypower. I hsd supposed “self excluded” myself in fact i was trying to delete my account could find the option amd pressed the wrong option instead they ended up with an self-exclusion placed on my account and without any discussion with me also shutdown that account. I was looking ag dome details about some features they had on there app and decided to reactivate my account. This proved ridiculously complex and the question they asked were very personally worse we I question them on why they were for instance asking about why I was getting PIP i was given generic response “we need this to reactivate you account” Appalled if a CS tep doesn’t know why he is asking for personal information under the core principals of GDPR he should not be asking for it. Under GDPR, one of the core principles is Purpose Limitation. This means personal data must be collected for "specified, explicit, and legitimate purposes." If a representative cannot explain why they need the info, they are likely violating two key requirements:
Probleme cu retragerile
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Sidney Hass
26.03.2026
1.0
This is not a good bet company , The verification is highly disappointing with too much information requested . Please avoid if your sole aim is to make some extra money. So far #Quick Help.. has been the best alternative. They offer good service with a steady earn pay .
Probleme cu verificarea contului
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Leanne
26.03.2026
5.0
Fast and helpful customer service, highly recommended
Probleme cu serviciul clienți
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martyn hanks
26.03.2026
5.0
On the odd occasion a bet get settled…. On the odd occasion a bet get settled eventually it inevitably gets settled correctly and I get my winnings …. BUT the fact that this has taken about 45 mins ( per occasion ) to get right ….this amount of my time is never recognised and I feel it should be …. I think you should introduce a goodwill £5 free bet for any occasions like this to recognise the inconvenience I think this is a very good idea
Alte probleme
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MATTHEW HEWITT
25.03.2026
5.0
Very helpful assistant and process in…. Very helpful assistant and process in signing up.
Alte probleme
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Richard Haw
25.03.2026
5.0
Great site great games.
Probleme cu jocurile
A
Amar
25.03.2026
1.0
Worst bet company I ever see in my life…. Worst bet company I ever see in my life . Swaroop he didn’t do nothing to help he only request second time the identity proofs , when I sent them already and he didn’t want to have a look but he want to sent him second time , don’t waste your time are more company’s better than this!!!!
Probleme cu verificarea contului
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Nikhil Gupta
25.03.2026
5.0
Great customer support! Fast response! Appreciate it!
Probleme cu serviciul clienți
K
Kez
24.03.2026
4.0
Customer support actually try. The only company so far that actually done a proper welfare check on game play. I like there customer support compared to a lot of other…so far so good
Probleme cu serviciul clienți
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Ste
24.03.2026
5.0
Fast pay out easy to use
Alte probleme
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javier malo
24.03.2026
5.0
Betfair is by far the leading site in…. Betfair is by far the leading site in its sector.
Alte probleme
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LUBOMIR GARAJCEK
23.03.2026
5.0
I've had issue and customer service…. I've had issue and customer service helped me to sort it within minutes! What a great casino and even better customer service !
Probleme cu serviciul clienți
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John
23.03.2026
1.0
Short-sighted cost cutting? When assessing an array of football multiples and permutations, the Sportsbook's recent absence on 'Oddschecker.com' (the foremost price comparison site), means that I am unable to use Betfair as much as I would like.
Alte probleme
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Antony Munzer
23.03.2026
3.0
Betfair has a lot going for it, increased placing on horse racing and for golf pick A player top 8 or 10 finish. Profit and Loss is a good feature. Only one negative, I might do the bandit/ reel games but never won on the free launch of the ball- So that puts me off!
Probleme cu jocurile
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Travis
23.03.2026
5.0
reliable app
Alte probleme
A
Andi Bryceland
23.03.2026
5.0
Agent I spoke to was so quick to help…. Agent I spoke to was so quick to help with issue very informative and very helpful would highly recommend
Alte probleme
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Ste Taylor
23.03.2026
5.0
Easy the best site out there. Great bonus every day, instant pay out and great customer service. Very easy site best going.
Probleme cu bonusurile
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Jasonlester
23.03.2026
5.0
Great and simple to use
Alte probleme
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Daniel
23.03.2026
3.0
The prices you give are far below your…. The prices you give are far below your competitors like bet365 and paddy power If that was fixed I would use more often as is easy to use
Alte probleme
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Mike Stokes
23.03.2026
5.0
Good options fixed/exchange prices - Easy to use site Good relevant offers
Alte probleme
A
Anthony Mckendry
23.03.2026
5.0
Betfair- The best for responsible gambling. I had a detailed online chat with Owen. It was informative and extremely useful, there is no doubt that Betfair are genuinely behind responsible gambling. Very happy customer of over 20 years.
Probleme cu serviciul clienți
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Gary
23.03.2026
5.0
Offers always good, app easy to use No problem on payout always quick
Probleme cu retragerile
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G Wil
23.03.2026
5.0
Straight forward with good bonuses
Probleme cu bonusurile
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El D
22.03.2026
1.0
I wish I checked the reviews here before registering with them. I wish I checked the reviews here, before registering. They lure you in with few wins, Then you no longer win. This is just staged and rigged. This site is nothing but unfair, don't get fooled
Probleme cu jocurile
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Riki Gallo
22.03.2026
5.0
Shoutout to Glorianne. I have been told my bonus has been added by the guy named Chilakamary,even though he hasn’t done it,so I had to start another online chat days later. Glorianne acknowledged previous fault and made sure I have been taken care of. Thank you
Probleme cu bonusurile
A
ALAN H
22.03.2026
5.0
Great guidance on using Exchange. I mistakenly placed a bet on Exchange instead of Sportsbook and the CS person helped me understand what I'd done wrong and guided me to a solution.
Probleme cu retragerile
A
Anonymous
22.03.2026
1.0
I Closed my paddypower account and when…. Closed my paddypower account and when I went to log into my betfair account it was closed aswell apparently as a sister company which was never stated before hand DO NOT USE THESE SCAMMERS
Practici incorecte
C
Chantelle
21.03.2026
5.0
I had issues logging in, and this was dealt with quickly , no long unnecessary conversation or questions like other sites, where you feel your going through MI5 questions as if you were trying to break into Buckingham palace to get the Crown Jewels! This process was smooth and simple. Srinithya was my agent tonight and her customer service was 10/10 , it was nice to be made to feel valued, important and treated like I mattered as a customer, it’s very rare these days finding someone who’s not just reading from a script and just saying things because they have to and having no sense or care at all, this for me is something that has made me have even more loyalty to betfair , purely because of Srinithya customer service.
Probleme cu serviciul clienți
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Susan and Clair
21.03.2026
1.0
What a joke I placed my bet was winning…. What a joke I placed my bet was winning then bet went In to progress for 2nd part of the match would not let me see my cash out just showing in progress all the time absolute joke cost me money never use this betfair app again
Probleme cu retragerile
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Grant Zhanje
20.03.2026
5.0
Betfair is easy to use and it is very…. Betfair is easy to use and it is very easy to withdraw your winnings. The odds are high and there are a lot of free bets
Probleme cu retragerile
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Ron Cailon
19.03.2026
5.0
efficient and quick
Alte probleme
A
AdamP
19.03.2026
1.0
I have been a Betfair customer for many…. I have been a Betfair customer for many years and have always used the platform without any previous issues. Recently, I experienced a situation where a number of bets were placed on my account that do not reflect my usual betting behaviour (different stake sizes and significantly higher odds). I reported this immediately and fully cooperated with the investigation, providing additional information and evidence. Despite this, I was informed that no unauthorised access was identified and my request for a refund of approximately £300 was declined. I have now escalated the case further for independent review. I remain disappointed with how the situation has been handled so far, especially as a long-term and previously loyal customer. Based on this experience, I would personally be cautious about recommending this platform to others. I hope a fair resolution can still be reached.
Probleme cu retragerile
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Julie
19.03.2026
5.0
Good quality betting site
Alte probleme
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bcarswell
18.03.2026
4.0
Decent site good opening offer. The support chat is actually pretty good compared to other sites - Eesha was great help. Only 4 stars because the offers aren't amazing and they've limited my bet amounts on super boosts which tends to happen but still annoying.
Probleme cu serviciul clienți
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Edvinas Mickevičius
18.03.2026
1.0
What a terrible service they provide, especially when it comes to registration. It’s practically impossible to create an account. They asked for proof of ID and address, including a utility bill. I sent them everything, but they either ignore me or keep asking for additional documents. I’ve been trying to create an account for a week already. Special thanks to “Vanja” and “Damian” (I doubt those are their real names), who responded like bots. They couldn’t answer any of my questions and just kept sending generic scripted replies—which is honestly pathetic in 2026. I also suspect they are aware that players from my country tend to win more often, which might be why they are preventing me from creating an account. My friend previously had an account there and was limited after winning €300–€400. Overall, I strongly do not recommend Betfair Sportsbook.
Probleme cu verificarea contului
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David Brown
18.03.2026
1.0
Failure to investigate complaint. I will say that the website is excellent and everything in that respect worked well for me. However, I found that all attempts - over a period of several months - to look into a simple request that would possible help the security of their customers were met with barrier after barrier. My belief remains that customers with the same name can be confused for one another. I did not suffer any financial lose with Betfair. Nonetheless I am shocked the company will not look into this and even more appalled that the barriers put up at every stage are obstructive and anti-customer service. I am still willing to help if somebody at Betfair will listen.
Probleme cu serviciul clienți
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Mathews Iphone
18.03.2026
5.0
The online advice and assistant were…. The online advice and assistant were great. No fuss. No long wait
Alte probleme
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Isco
18.03.2026
1.0
Voleur affiche les pari perdant alors qu’il sont gagnant refusé de reconnaître leur erreur
Alte probleme
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Mayur Ramani
17.03.2026
5.0
Excelente response from vaishnavi
Probleme cu serviciul clienți
A
andrew course
17.03.2026
5.0
I was going through a tough time losing…. I was going through a tough time losing a close family member and my gambling was getting out of control. Betfair support stepped in and really helped with my problem. Gianna was very professional, thoughtful and caring.
Probleme cu serviciul clienți
A
Antonio G
17.03.2026
1.0
Unos estafadores, ingrese dinero cuando voy a jugar slot, me bloquean la cuenta.
Probleme cu jocurile
A
Andrew 10
16.03.2026
5.0
River-Frey provided excellent service…. River-Frey provided excellent service and she has a very cool name! 😁 👍🏻
Alte probleme
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David
16.03.2026
5.0
I just want to say thank you to Rohan…. I just want to say thank you to Rohan I’m not to sure if that’s the correct name but took his time he really helped me out
Alte probleme
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Andrew
15.03.2026
1.0
How these get away with still trading…. How these get away with still trading I’ll never know 1500 and not one win absolute thieving rogues don’t bother wasting your money not seen obe good review 100 £1 spins in obe go and not one bonus shown!!!!!!
Probleme cu retragerile
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David Oddy
15.03.2026
1.0
Avoid. Absolutely useless Company. Customer Service not helpful as kept asking for information already sent. More worrying they said answers to security questions were incorrect even though they were not plus they had said they had updated them. Avoid.
Probleme cu serviciul clienți
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Mrs Janice Copnell
15.03.2026
5.0
Good Honest Service
Alte probleme
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Marl
14.03.2026
1.0
💯 DOG SH*T SITE 💩 AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID ETC ETC ... ETC .. ☠️☠️☠️☠️☠️☠️☠️☠️☠️
Alte probleme
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David Osborne
13.03.2026
2.0
Difficult to use free bets. I don't gamble often so maybe I'm missing something, but I've gamble and used betting apps enough over the last 20 years that it shouldn't be a problem for me to navigate the betfair app. It's the only app I've used for the last 10 years or so. I never had any problems a few years ago, but it seems like they've made it a lot harder to comply with the terms and navigate the app to apply their free bet offers. I probably use it 4-5 times a year and recently never seem to be able to apply my free bets. It always takes my credit with no obvious way to apply any free bets. This will likely be the last time I use bet fair, I think I'll try their competitors.
Alte probleme
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Andrew Barclay
13.03.2026
5.0
Javier, brilliant employee and fantastic company Betfair. Free bet also for EVERY day of the Cheltenham Festival. Thank you Betfair.
Alte probleme
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Darrell Sturmey
12.03.2026
1.0
My friend Ben did a £50 treble and all…. My friend Ben did a £50 treble and all 3 won but Betfair refused to pay out saying one lost which is an utter lie. Tried to phone Peter Jackson CEO but his number is invalid. In Ben's experience Betfair are corrupt. Ben will contact the Gambling Commission and demand compensation i.e £100 winning treble. Avoid Betfair at all cost.
Probleme cu serviciul clienți
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Mr Beaven
12.03.2026
5.0
Great customer service. I had an issue with my card. It was dealt with professionally and quickly. Thank you great service
Probleme cu serviciul clienți
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Lee Stuart Paterson
12.03.2026
4.0
Handled my query very quickly and…. Handled my query very quickly and professionally.
Alte probleme
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Paul graham
12.03.2026
1.0
Used them for years till had a problem…. Used them for years till had a problem so spoke to them in chat explained I couldn’t call them on telephone because I’m none verbal part of my disability they instantly blocked my account and said I need to talk to safer gambling who started asking me personal questions about my disability in-depth questions was so degrading I gave up with them in the end they seem to think if your disabled your not capable of having a betting account I own my own house I run my own company I’m disabled not brain dead
Probleme cu verificarea contului
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S Gupta
10.03.2026
3.0
Online chat useless and 0844 phone number will cost you. Update: spoke on the phone to a nice person (freephone number) based in the UK who sorted this out for me. So I have increased my rating. Tried to get my account reopened as I had voluntary self excluded and the exclusion lapsed. Went through the chat sent id documents was passed through pillar and post. Then waited for over an hour half for someone from the safer gambling team to join the chat but nobody so I messaged to find out what's going on and someone comes online and starts asking me the same questions I answered nearly 2 hours before and were still there on the chat. Then when I said this is not on he cut me off. Avoid online chat. Difficult as they don't make email address and phone number published is 0844 which is not free on mobile plans.
Probleme cu serviciul clienți
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Valerie Hickman
09.03.2026
5.0
All was straightforward and hasslefree…. All was straightforward and hasslefree submitting my details and i look forward to using betfair thank you for your assistance!
Alte probleme
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JP Kwaramba
09.03.2026
5.0
Was wrongfully denied a free bet for…. Was wrongfully denied a free bet for the promotion and a man called Varsha resolved the issue very well
Probleme cu bonusurile
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JP
09.03.2026
5.0
Spoke to amber on live chat and she was…. Spoke to amber on live chat and she was a star 😊 very helpful and patient, great customer care
Probleme cu serviciul clienți
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Laura Jones
09.03.2026
5.0
Super fast and easy, needed to remove old card from account! Issue was solved instantly!
Probleme cu verificarea contului
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Jim Watton
07.03.2026
1.0
Crap RRP dint waste your money or time. A joke
Probleme cu retragerile
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Vaughn Rice
05.03.2026
1.0
Customer last. There reply on chat. Hi there , thanks for contacting us today. Please allow me 15 minutes to have a look into your query and will be with you shortly. This was after waiting I dont know how long to chat. this is off peak here as well. Avoid if you can customer service is the last thing on there mind.
Probleme cu serviciul clienți
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Gabriele
05.03.2026
1.0
Chiusura del conto. Mi hanno dato l'operatore virtuale che non c'ha capito niente. Conto chiuso. Impossibile avere contatti con qualche essere umano. Si lavora con i soldi, troppi problemi.Detto questo....andate a quel paese. S
Probleme cu verificarea contului
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Dius Dius
05.03.2026
1.0
Mi hanno chiuso il conto perché…. Mi hanno chiuso il conto perché vincente mi hanno fatto sparire 100 euro crimine adm complici _ Betfair
Probleme cu retragerile
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Brian Treacy
04.03.2026
5.0
Betfair. Probably the easiest company to deal with questions answered immediately and very clear resolution
Alte probleme
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Matthew Desmond
04.03.2026
5.0
Issue with in game play. Had an issue with a game, online chat was great, fast and issue addressed straight away. Tommy who I dealt with was fantastic and very professional! Just from my experience I can tell that must be a great asset to the company just wish that every company had a person like them resolving issues! Thanks again for the support.
Probleme cu serviciul clienți
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brendan mcgeough
04.03.2026
5.0
Very helpful people. I was connected to Ramya on the chat immediately and she resolved the issue within a minute. Literally. I stupidly did not opt in for the free bet offer before placing my bet and she added this in. Ramya was very polite and attentive. Highly recommended!
Probleme cu serviciul clienți
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Yoga Rioferdian
04.03.2026
5.0
nice for help
Alte probleme
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Martin
03.03.2026
5.0
Fair play and great costumer service
Alte probleme
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customer
02.03.2026
4.0
I had a good experience with Michael he…. I had a good experience with Michael he checked everything out to my satisfaction
Alte probleme
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Pete Jowett
02.03.2026
5.0
Exchange nearly always best odds and…. Exchange nearly always best odds and today £10 free bet didn't show from weekend horse racing offer....queried it and chat agent credited it straight away after ai showed screenshots
Probleme cu serviciul clienți
B
Bailey Davis
02.03.2026
4.0
Very good at timing and finding the…. Very good at timing and finding the solution to your problem
Alte probleme
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Justin Ashworth
01.03.2026
5.0
Helpful support team, resolved my query
Probleme cu serviciul clienți
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James undefined
01.03.2026
5.0
Great service. I was really struggling talking to a virtual assistant so I was transferred to a guy Rahul and he resolved the problem rapidly and conservative really assured me aswell thanks Betfair 😃
Probleme cu retragerile
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dufhen_hh
28.02.2026
5.0
Amazing man
Alte probleme
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Dave
27.02.2026
4.0
Best exchange, ban-tastic Sportsbook. The Exchange is great, with the best liquidity and interface of the big three (the other two being Smarkets and Matchbook). The Sportsbook follows the usual pattern for UK bookies of waving free offers around for a while and then restricting once you've used a few of them.
Alte probleme
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Kimmo Salminen
25.02.2026
1.0
verification has taken 5 days now and…. verification has taken 5 days now and still hasn't gone through, I just placed the same bet on another betting company in half an hour, I would never recommend Betfair to anyone. Is it somehow intended to drive all new players away immediately and prevent bets from being placed, I don't understand. Customer service has done nothing for me even though I have contacted them 8 times.
Probleme cu verificarea contului
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mick
25.02.2026
1.0
Will take your money but then refuse to pay winnings. Hi. I deposited 15 pounds and placed bets yesterday with Betfair as i have done without issue for a number of years without any problems. However on winning 156 pounds on their free Beat The Drop game the issues began. I also won 125 on Beat the Drop 6 weeks ago and the money was instantly credited to my account. This time however no money. On going to the chat i was told ALL BTD winnings are subject to fraud checks and someone would contact me. My first win wasnt so that is a lie. 6 hours later i returned to live chat to ask why no money still nor any contact. I was then told I may be asked for Source of funds proof to ensure I could afford to gamble safely. What a load of garbage. Betfair seem to have taken issue with the fact I have won twice on a free game and dont want to pay. If legal checks are required then why was I allowed to deposit and bet with them and still am today? From a multi million pound profit making firm you would think a payout of 156 is chicken feed no? Really poor form this and i will never use this corrupt firm again. What is the point of playing with a firm who wont honour their own headline free game nor pay you the winnings? I imagine if you won the top prize of 5000 pounds for free they may have you arrested haha. Avoid these con artists like the plague.
Probleme cu retragerile
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Rhys mcdonald
24.02.2026
1.0
So I made a deposit into betfair of 20…. So I made a deposit into betfair of 20 pounds from bank card and only after making the deposit did they have an issue with making the deposit unfair service. So they have since blocked my account and are refusing to refund it to my account after I asked them to I even stated I was happy for them to go ahead and close the account after sending the money back and was told no. If a company allows me to make an account and deposit only after to have an issues id hate to see what they could do if I had made a larger deposit and they withhold that too id avoid this company as they clearly dont care for there players. Be careful with this site as they don't care.
Probleme cu retragerile
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JAVIER REINA GIL
24.02.2026
1.0
Cuidado!!! A mi me han cargado 55 euros sin tener cuenta con ellos, y ni quiera se como ha sido. Menos mal que no tenía saldo en esa tarjeta. Pero no se como han sacado mis datos
Probleme cu retragerile
N
Nick Hartley
24.02.2026
1.0
Complete shambles of a betting site…. Complete shambles of a betting site beware dont use. This is the worst site i have used in a long time.
Alte probleme
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Joney
23.02.2026
5.0
Gooddddddddddddddddd
Alte probleme
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Triumph
23.02.2026
1.0
Absolutely terrible company. Worst customer service imaginable. Absolutely terrible company. They paused my account for absolutely no reason and it took me TWO HOURS on their chat facility to resolve the issue. They offered a free £25 bet that they then did not honour. On questioning this it took over ONE hour to get absolutely nowhere with their terminally thick staff. Do NOT USE THIS COMPANY.
Probleme cu serviciul clienți
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Jamie Weston
22.02.2026
1.0
Betfair are owners of crown bet, as I'm with crown bet they are not giving me my winings and are not honering the NDA so don't use this mob they are thieves and liars they are anti sematic in nature
Alte probleme
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Mal Kelly
22.02.2026
5.0
The best of all. Mal.
Alte probleme
M
Ms Afrika
22.02.2026
1.0
Bet fair casino need to step up . Others are offering a lot more incentives . The daily pin ball is an absolute waste of time & a con . Compared to other casinos this is a 0/10, old school . Deleting the app ❌
Alte probleme
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James Walsh
22.02.2026
5.0
Quick and easy to talk to gets the job…. Quick and easy to talk to gets the job done very fast will write another review once I know what the app is like as I'm waiting for a verification confirmation
Probleme cu verificarea contului
H
Harpur
22.02.2026
1.0
I was a very happy user until one day i…. I was a very happy user until one day i attempted to change my email address to a secondary one. I was logged out and when i tried to log in it said my account had been closed. I have tried twice unsuccessfully to find the reason but was told by CS agent a trader would contact me. This did not happen and i remain closed out. They still owe me a small sum that was in the account when closed. The date below is not accurate EDIT: Since this review, I was contacted for further details by Betfair which I supplied, and then further contacted about a couple of unclear details, as i was doing this i went to the website to screenshot by account closed screen when trying to login and lo and behold my account has been restored. I had no notification from them since this happened apart from an invitation 17/02/2026 to post this review. It tokk something to get their attention after months of being ignored
Probleme cu serviciul clienți
A
Artur Tokar
21.02.2026
5.0
Best service
Alte probleme
A
Anthony Kelly
21.02.2026
1.0
New customer sign up load of rubbish…. New customer sign up load of rubbish look for any excuse get out of giving free bet offer.
Alte probleme
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lars
21.02.2026
1.0
Betfair er uden tvivl det ringeste sted…. Betfair er uden tvivl det ringeste sted man kan spille. Deres poker sinker langt væk af bad beat. Deres kasino er jo noget de har fået en 5 årlige til at lave. Så derfor hold jeg væk fra ONFAIR
Alte probleme
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Anne
20.02.2026
1.0
Worst betting app ever! So slow to process a bet. Why does it take over 5 minutes to process a bet? Call yourself Betfair! Useless.
Alte probleme
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Michael bailey
20.02.2026
5.0
Betfair it's name says it all... brilliant site to bet on sports and fair on rewards they reward loyalty..thank you Betfair
Alte probleme
V
Victoria Pickersgill
20.02.2026
1.0
Disgusting site stay away hit the hold…. Disgusting site stay away hit the hold and win bonus twice and both times got nothing played £28 on one game and not one free spin
Probleme cu bonusurile
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Mike
20.02.2026
1.0
your freebies on slot games are always…. your freebies on slot games are always non functional. what i find irritating is it seems to be deliberate. here's our Friday freebie broken 8/10 weeks. then I see you folks advertising how much you give away in free spins. but the reality is you're giving customers spins on broken games then beating your chests like you've done something good. I think i'm going to complain to advertising standards and I wonder if someone. requested documentation regarding this would it be proven that you're deliberately giving spins on broken or disabled games then reaping the benefit by claiming to give out x amount in free spins to customers. when in reality only abour 20-40% of that is actually playable for customers. i'm probably going to shut my account again. seeing as it's obvious that betfair has no future inside bonne terre. obviously trying very hard to migrate customers to paddy power and away from betfair. by encouraging very sharp practices on ye're end. or maybe i'm mistaken?could have just bought a lame duck of a business for too much. or maybe the betfair management is just leagues behind the other aspects of the business
Probleme cu verificarea contului
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JASON COULSON
19.02.2026
4.0
Good offers
Alte probleme
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David Parkin
18.02.2026
5.0
Very quick response with my enquiry
Probleme cu serviciul clienți
M
Mr John hogg
18.02.2026
2.0
No access. I could not get into my account even though I put my usual password in. Each time I put a different password in, it said it was too common whichever one i put in, I cannot still get into my account
Probleme cu verificarea contului
P
Peter yvonnegoblehotmail.com
18.02.2026
3.0
i would to say that when a accu has…. i would to say that when a accu has been winning let's say you want to cash out and first three of six should pay out as the odds are given also when you place a single bet on a horse if the bet wins and the odds have increased since the you layed it you should pay out the best price
Alte probleme
A
Arthur
18.02.2026
5.0
Quick and easy to use site Bets settled on time. Some good offers which other sites don't have.
Alte probleme
J
John
18.02.2026
2.0
My last bank card was hacked so I had…. My last bank card was hacked so I had to get another. Now Betfair won’t let me withdraw onto my new card?
Probleme cu retragerile
B
beata
18.02.2026
5.0
The great casino .I have it problem…. The great casino .I have it problem with withdrawal but customer service was amazing and help me very quickly.I hope so I will have money soon on my account .They are really good and professional.No compare other casinos .This one is the best 😍
Probleme cu retragerile
P
Paul
18.02.2026
5.0
Great site need to rewards more free…. Great site need to rewards more free bonuses for participating clients
Probleme cu bonusurile
C
Customer
17.02.2026
1.0
No bonus or reward for my play or loyalty. Not eligible for daily £5 bonus. When I have played consistently for pass few months. The pinball game is rubbish, giving no wins or very little. Time to start playing elsewhere I think.
Probleme cu bonusurile
D
Davina Harley
17.02.2026
5.0
It's easy to use
Alte probleme
D
Dorival Fogaça Mendes De Sousa
17.02.2026
5.0
Betfair is the best betting site I've…. Betfair is the best betting site I've ever played with, it's amazing!
Alte probleme
K
Kevin
17.02.2026
5.0
Great interface and good promotions. Prize pinball is a bit tight. Seems rigged. Other than that good website
Probleme cu bonusurile
R
Rui Amorim
17.02.2026
5.0
Best gambling house.. good odds on exchange market . Never had problem with withdrawal.. sport book could have more markets.. like other houses . Like on football player have passes..
Probleme cu retragerile
C
customer
17.02.2026
5.0
Easy app to use no pressure with…. Easy app to use no pressure with company to place bets
Alte probleme
K
Kieren Scharfegger
17.02.2026
5.0
Great app!! Would recommend to anybody who wants nothing but smooth procedures
Alte probleme
S
Stephen Gill
17.02.2026
5.0
Always helpful and I've never struggled…. Always helpful and I've never struggled to place bets it's all there
Alte probleme
M
Manickam
17.02.2026
3.0
The bank transfer is a real issue Most of the matches the goal has been scored while I struggle to transfer funds from my bank to the Betfair account Every time it happens. One day I might take the loyalty somewhere else.
Probleme cu retragerile
M
Micky Free
17.02.2026
1.0
It’s fake, lies and fixed. This site is so fake! I play loads of sites and give this one ago as I only play slots. Near £100 in and no return at all. Even with the return rate they state it’s a lie! I don’t expect to be rich from these sites but at least get something back. It says it’s random but we all know that’s not true. It’s an algorithm that works out how much you put in to the chance of you getting something back. Even on the free games it’s fixed. You don’t have a chance of winning but if you loose money you will get something like a free “WIN SPIN” that you get pennies for. Like £40 is my highest. Let’s just say there are way better sites out there. Also stuff like the jackpot king are fake. You don’t get any jackpots and you will be lucky to get a quid out of it. I won’t be playing on here again!
Probleme cu jocurile
R
richard jervis
17.02.2026
5.0
It's a great betting site with very…. It's a great betting site with very good options on casino football horses ect plenty of promotions on offer too but most of all quick responses on chats fast deposits and same can be said for withdrawals 9/10 very impressed since joining last year
Probleme cu retragerile
R
Rob
15.02.2026
1.0
Catfished by a promotion. Sign up, make deposit, upload documents. I put 2 small bets and then the account is suspended so can’t alter existing bet. Uploaded further info the required via the app. Then hours later nothing - so contact customer services, robotic apathetic help - tell me to upload more documents via the chat which i do. Roll on another 24 hours I contact them and account is still suspended. Told to upload docs to the chat. I tell them to look back history to see i did that. Oh! have to do it again. After spending lot of time and speaking to “computer says no” I have just given up. Terrible service, poor processes. If if I was sceptical I would say it’s done on purpose just to get you to sign up
Probleme cu serviciul clienți
C
CP
14.02.2026
1.0
It's a scam. Take care.
Practici incorecte
C
carlo
13.02.2026
1.0
vi chiudono il conto facendo sparire il…. vi chiudono il conto facendo sparire il saldo anche di poche centinaia di euro CRIMINE ADM nessuno depositi qui betfair CRIMINE
Probleme cu retragerile
B
bruno bistoquet
10.02.2026
5.0
BETFAIR and Paddy power are great betting company.never had to complain. BETFAIR and paddy power are great betting company.Never have to complain .
Alte probleme
Distribuția rating-urilor
5 ⭐
100
4 ⭐
15
3 ⭐
7
2 ⭐
7
1 ⭐
73
Categorii de probleme
8
tipuri
Alte probleme
72
(35.6%)
Probleme cu serviciul clienți
43
(21.3%)
Probleme cu retragerile
42
(20.8%)
Probleme cu verificarea contului
17
(8.4%)
Probleme cu bonusurile
15
(7.4%)
Probleme cu jocurile
7
(3.5%)
Practici incorecte
5
(2.5%)
Fără probleme
1
(0.5%)
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